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Social Services Career Trainee

3 months ago

Chicago, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**:05/24/2024
**Closing Date/Time**:06/07/2024
**Salary**: Anticipated Salary (Eff 7/1/24) $4,412-$5,991/month ($52,944-$71,892/year)

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 20
**Plan/BU**: RC062

**Posting Identification Number **38025**

**Position Overview**:
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the Englewood Office. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

**Responsibilities**:

- Receives on the job training for a period of six to twelve months to develop the knowledge, understanding, and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases.
- Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.
- Receives training in managing earned income cases and in determining continued eligibility for TANF.
- Evaluates requests and identifies special needs of client for referral to appropriate services.
- Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP, and medical eligibility.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in social science or a related field of the social sciences.

**Work Hours**: Monday - Friday, 8:30am - 5:00pm
**Work Location**: 5323 S Western Blvd Chicago, IL 60609-5436

Family & Community Services

Region 1 South

Case Management

Englewood Office/Cook County

**Posting Group**: Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

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