Ventas y Servicio Al Cliente

3 weeks ago


Tampa, United States QUALITY PAINTAND RESTORATION Full time

Gestionar grandes cantidades de llamadas entrantes
Generar oportunidades de ventas
Identificar y evaluar las necesidades de los clientes para lograr su satisfacción.
Construya relaciones sostenibles y confianza con las cuentas de los clientes a través de una comunicación abierta e interactiva.
Proporcionar información precisa, válida y completa utilizando los métodos/herramientas adecuados
Cumplir con los objetivos de ventas del equipo personal/de atención al cliente y las cuotas de manejo de llamadas
Manejar las quejas de los clientes, proporcionar soluciones y alternativas adecuadas dentro de los límites de tiempo; seguimiento para asegurar la resolución
Mantenga registros de las interacciones con los clientes, procese las cuentas de los clientes y archive documentos
Siga los procedimientos, directrices y políticas de comunicación.
Haga un esfuerzo adicional para atraer a los clientes
Habilidades

Experiência comprobada en atención al cliente o experiência como representante de servicio al cliente
Historial de superación de la cuota
Fuertes habilidades de manejo de contactos telefónicos y escucha activa.
Familiaridad con los sistemas y prácticas de CRM.
Excelentes habilidades de comunicación y presentación.
Capacidad para realizar múltiples tareas, priorizar y administrar el tiempo de manera efectiva
Título de instituto

Tipo de puesto: Tiempo completo, Por contrato, Indefinido

Sueldo: $777.21 - $936.00 a la semana

Idioma:

- Spanol (Deseable)

Lugar de trabajo: Empleo remoto


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