Assistant Store Manage
3 weeks ago
O V E R V I E W & J O B D E S C R I P T I O N
The Assistant Manager contributes to the success of Birch Lane by inspiring customers to embrace our
Classic Style for Joyful Living. You will help shape a culture that promotes a relentless customer focus
to deliver all financial responsibilities. As a mentor, educator, and coach, you will develop creative
ways to inspire your team to deliver an outstanding performance every day.
W H A T Y O U ’ L L D O
• Provide an authentic, friendly customer experience that exemplifies our commitment to a relentless
customer focus.
• Collaborate with the Store Manager to establish and communicate all critical metrics, expectations,
and key aspects to drive team engagement, sales, design, and exceptional customer service.
• Coach, develop, and lead all aspects of performance, development, safety, and recognition for the
team to ensure continuous growth and build a bench of talent.
• Oversee and develop the Design team's knowledge of our product, selling, service, operations, and
other aspects of their roles; Provide coaching and support their allocated workload.
• Manage virtual and in-store design appointments (including preparation of design deliverables,
product curation and follow-up) to drive growth and incremental sales.
• Maintain leadership presence to include, effectively managing the floor, driving sales, scheduling the
right team, in the right place at the right time, and ensuring the MOD is in role throughout the day.
• Create and maintain a culture that achieves a respectful work environment where individual
differences are valued and appreciated.
• Model and ensure all policies and procedures are communicated effectively, maintained, and
consistently followed.
• Additional responsibilities as assigned.
W H A T Y O U ’ L L N E E D
• 3+ years of leadership experience involving motivating a team to achieve sales goals
• Experience establishing and maintaining a client base and design program.
• Client-centric mindset and strong business acumen
• Interior design, furniture, or home goods experience preferred
• Exceptional analytical, problem-solving, and decision-making skills
• Proven ability to motivate, influence, and inspire yourself and others
• Track record of thriving in a fast-paced and changing environment
• Requires the ability to work a flexible schedule to include morning, afternoon, and evening
availability any day of the week.
• Employment/promotion to this role will be contingent on the successful completion of a background
check and drug test.
PHYSICAL REQUIREMNTS
• While performing the duties of this job, the employee is frequently required to stand, walk, talk, and
hear. The employee must frequently handle or feel and reach with hands and arms.
The employee is occasionally required to sit; regularly climb or balance; and frequently stoop,
kneel, crouch, or crawl. The employee must regularly, frequently, or occasionally lift and/or move up
to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
Experience:
- Retail management: 1 year (Required)
- Retail sales: 2 years (Required)
Work Location: In Person at International Plaza Mall
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at
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