Patient Services Representative
4 weeks ago
Overview:
**Responsibilities**:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records accurately and ensure confidentiality under HIPAA guidelines
- Assist with medical scheduling and coordinate patient flow
- Utilize Eaglesoft or similar software for administrative tasks
**Skills**:
- Proficient in medical office procedures and terminology
- Knowledge of HIPAA regulations for patient privacy protection
- Experience in front desk operations or as a dental receptionist
- Familiarity with phone systems and appointment scheduling software
- Ability to multitask in a fast-paced environment
- Strong communication and interpersonal skills
**Job Type**: Contract
Pay: $20.44 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
**Experience**:
- Patient Services Representative: 2 years (preferred)
- Epic EMR: 2 years (preferred)
- outpatient clinic: 1 year (preferred)
Work Location: On the road
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