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Patient Services Representative
4 months ago
Job Summary:
**Duties**:
- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments accurately and efficiently
- Verify patient insurance information and collect co-payments
- Maintain patient records and confidentiality
- Assist with medical billing and coding tasks
- Answer phone calls and address patient inquiries promptly
- Collaborate with medical staff to ensure smooth patient flow
**Experience**:
- Proficiency in medical terminology and scheduling
- Previous experience in a medical office setting, preferably in urgent care or ER environments
- Familiarity with Epic or similar electronic health record systems
- Strong customer service skills with a focus on patient care
- Ability to multitask in a fast-paced environment
- Experience as a medical receptionist or handling medical records is a plus
**Job Types**: Contract, Temporary
Pay: $20.23 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
**Experience**:
- outpatient clinic or medical office setting: 2 years (preferred)
- Epic EMR: 1 year (preferred)
- Patient Services Representative: 3 years (preferred)
Work Location: On the road