Lost & Found Clerk (Mgm National Harbor)

2 weeks ago

National Harbor, United States MGM Resorts International Full time

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

**THE JOB**:
It is the primary responsibility of the Lost and Found Clerk to answer phones, complete filing for the department, and process lost and found. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

**THE DAY-TO-DAY**:

- File all lost and found/ Security related reports
- Log, sort, store, and return all lost and found items to owners
- Prepare lost and found items for shipping
- Pull and sort unclaimed items for charity
- Attempt to locate owner of lost items
- Coordinate pick up of lost and found items from the hotel floors
- Answer multi-line telephones and take messages for Security Department
- Ensure employee accident reports are properly completed and filed for Worker's Compensation
- Prepare security/lost and found paperwork for records retention

**THE IDEAL CANDIDATE**:

- Takes pride in their work
- Describes themselves as detail-oriented
- Enjoys helping others and likes to make a good impression
- Can handle multiple tasks at one time
- Is at least 18 years of age or older
- Has 6+ months of prior relevant administrative or customer service experience
- Is proficient with using computers for various work task

**THE STARTING PAY**:

- $15.00/Hour

**THE PERKS & BENEFITS**:

- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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