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Public Service Representative
4 months ago
**Office of the Illinois Secretary of State
**Alexi Giannoulias**
**Job Title**:Public Service Representative - Spanish Speaking
**Division**: Drivers Services
**Union**:SEIU
**Location**:712 E South St, Plano, Illinois - Kendall County
**Salary**:Starting salary for full time is $3,493.00 monthly, plus stipend for Spanish translation and interpretation services.
**Please Note**:
**Overview**:
**Duties and Responsibilities**:
- Serves as information clerk directing applicants and public to proper areas of the facility to receive service.
- Operates photographic equipment; prepares photo ID/drivers licenses for receipt of applicant.
- Performs cashiering functions for driver’s license fees.
- In a limited-service facility, reviews, fee checks and checks for necessary attachments on the majority of types of motor vehicle registration or title forms; accepts cash or checks for fees and prepares for final processing; issues temporary registration permits.
- In a full-service motor vehicle facility, reviews, fee checks and checks for necessary attachments, various types of motor vehicle registration or title forms including leased vehicles and dealer and remitter work.
- Performs other duties as required or assigned.
**Specific Skills**:
- Requires working knowledge of business English, spelling and commercial arithmetic.
- Requires working knowledge of office methods, practices and procedures.
- Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
- Requires elementary knowledge of basic bookkeeping procedures and techniques.
- Requires ability to maintain records of some complexity.
- Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
- Requires ability to communicate both orally and in writing.
- Requires ability to translate and interpret for Spanish speaking customers.
- Requires ability to operate in an independent manner within defined procedures.
- Requires possession of a valid Illinois driver’s license.
**Education and Work Experience**:
- Requires knowledge, skill and mental development equivalent to the completion of elementary school AND two (2) years of general office experience, preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.
**Application Process**:
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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