Systems Improvement Coordinator-newborn Screening

2 weeks ago

Austin, United States Dept of State Health Services Full time

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.- EJF2. (15%) Participates in unit strategic planning activities to include management and coordination of unit goals, objectives and key performance indicators that support the strategic plan of NBS CCC unit and DSHS. Provide written reports to unit leadership of related activities and comply with DSHS record retention rules.
- EJF3. (15%) Collects, compiles, and creates written reports of requested information and clinical data. NBS clinical and grant activities to support unit programs and other Community Health Improvement customers. Coordinates with the NBS Informatics Specialist to perform to create dashboards and other tools to allow continuous improvement activities and reporting. Works with NBS informatics to create Tableau dashboards. Determines program statistics, and trends needed to resolve operational problems. Monitors required performance reports and recommends appropriate changes. Completes reports and assignments in a timely manner.-
- EJF6. (5%) Other duties as assigned include but are not limited to actively participating and/or serving as a Branch contact to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.**Essential Job Functions**:
Attend work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.- EJF2. (15%) Participates in unit strategic planning activities to include management and coordination of unit goals, objectives and key performance indicators that support the strategic plan of NBS CCC unit and DSHS. Provide written reports to unit leadership of related activities and comply with DSHS record retention rules.
- EJF3. (15%) Collects, compiles, and creates written reports of requested information and clinical data. NBS clinical and grant activities to support unit programs and other Community Health Improvement customers. Coordinates with the NBS Informatics Specialist to perform to create dashboards and other tools to allow continuous improvement activities and reporting. Works with NBS informatics to create Tableau dashboards. Determines program statistics, and trends needed to resolve operational problems. Monitors required performance reports and recommends appropriate changes. Completes reports and assignments in a timely manner.-
- EJF6. (5%) Other duties as assigned include but are not limited to actively participating and/or serving as a Branch contact to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.**Knowledge Skills Abilities**:
Knowledge and understanding of the roles of public health.
- Knowledge of newborn screening.
- Knowledge of continuing process improvement strategies such as Lean Six Sigma.
- Knowledge of DSHS and HHSC policies and procedures for personnel, budget management and tracking, fiscal accounting, purchasing, and contracting, travel, and grants management.
- Knowledge of project management concepts.
- Skill in leadership of project teams.
- Skill in synthesizing and analyzing complex information for a variety of purposes.
- Skill in problem solving and conflict resolution.
- Skill in accurate and effective oral and written communication to clinical, leadership, and public audiences.
- Skill in budget management.
- Skill in delegating and coordinating work.
- Skill in prioritizing and goal management for multiple projects.
- Skill in math, spreadsheets, and finance related to project budgets.
- Skill in project management and organization.
- Skill in Microsoft Outlook, Word, Project, Excel, Teams, and PowerPoint.Ability to prepare concise reports, to develop and evaluate policies and procedures, and to plan for following action needed.
- Ability to utilize computer programs for trend analysis, creating and use of dashboards, and word processing.
- Ability to gather, assemble, correlate, analyze data, and devise solutions to problems.
- Ability to present complex information to a variety of audiences.
- Ability to develop policies, procedures, and concise reports.
- Ability to organize and manage multiple tasks, prioritize heavy workloads, and meet deadlines.
- Ability to establish goals and objectives.
- Ability to facilitate meetings and projects and work effectively with teams.
- Ability to develop and maintain positive working relationships with managers, co-workers, and partners.
- Ability to adapt to a changing work environment.

**Registration or Licensure Requirements**:
None

**Initial Selection Criteria**:

- A bachelor's degree from an accredited four-year college or university with major coursework in a field relevant to the assignment. Experience and

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