Uspb Retail Financial Crimes Policy Adherence Head

2 weeks ago

Tampa, United States Citi Full time

**Description of the Organization**:
Citi’s Operations & Technology (O&T) Organization enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s Strategy by providing services, technical solutions, and infrastructure across the bank. Within O&T, the US Personal Banking (USPB) and Wealth Operations organization provides global operational support to deliver a seamless client experience across service channels. USPB and Wealth Operations is a unified operations team responsible for the servicing and operations support for USPB business and Citi Global Wealth (CGW) Operations.

USPB and Wealth Operations has a unique opportunity to leverage its consumer relationships and footprint, retail partnerships, state of the art technology, and leading consumer banking position to deliver customer value in a targeted and impactful way. Citi is optimizing its relationship structure to realize a fully integrated delivery model and partnerships to deliver a remarkable customer experience, all while effectively managing and minimizing risk to our clients and our franchise. With the changing global environment, Citi reprioritized focus on financial crimes, creating a new Financial Crimes and Fraud Prevention (FCFP) organization. This fusion will streamline accountability and responsibility for Risk & Control activities and deliver process consistency to protect the firm against emerging financial crime risks.

**Description of the Role**:
The Financial Crimes Global Policy Adherence & Engagement Team within the FCFP organization supports the delivery and ongoing direction of a comprehensive Financial Crimes Program in partnership with multiple functions such as Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management. This team is responsible for fostering a culture of control and compliance, customer centricity and accountability while leading efforts to identify, anticipate and mitigate AML, Sanctions and Ant-Bribery regulatory, reputational, and operational risks.

The USPB Retail Financial Crimes Head is responsible for end-to-end management of Financial Crimes Policy initiatives and ensuring the proper adherence and execution of policy requirements for the Retail and Mortgage lines of business within USPB. This is highly regarded professional will be responsible for working with the business to develop and implement end to end Financial Crimes policy adherence solutions, policy compliance and execution for all products and channels, managing root cause analysis in close partnership with business risk managers, Compliance, Operations and Technology. Additionally, this role will have responsibility for ensuring all processes executed in support of USPB lines of business, regardless of function, have appropriate governance and controls in place to evidence compliance with applicable regulations such as the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Assets Control (OFAC) Sanctions compliance as well as applicable Citi Policies. Additionally, this professional will act on behalf of and in partnership with the Business on corrective action planning/dimensioning, policy adherence, change management, impact assessment and implementation plan oversight.

This role reports into the Head of USPB Financial Crimes Policy Adherence and Engagement.

**Responsibilities**:

- Managing Financial Crime Regulatory and Policy initiatives as required, such as the implementation of new or enhanced business products and services, control enhancements and or sunsetting, and related project management work efforts.
- Sponsor the identification and resolution of BSA/AML/Sanctions/ABC Policy gaps, control enhancements, implementation assessment regarding financial crimes policy and regulatory requirements, collaborating with the business in development of sustainable solutions to meet policy requirements and risk mitigation.
- Review and challenge all relevant artifacts/evidence to ensure that the letter and spirit of the policies are being addressed within issues and or corrective actions plans.
- Lead activities to simplify and streamline the operationalization of BSA/AML/Sanctions/ABC and Transaction Monitoring policies on behalf of the USPB business, ensuring ongoing risk mitigation, efficient and effective execution to policy
- Sponsor/Own revisions and ongoing governance of the appropriately owned Financial Crimes execution policy and procedures (ex. FinCEN CDD rule/ CIP-P) for USPB.
- Sponsor/Own regulatory matters on behalf of the business, including enforcement actions, and new laws, regulations, rules, impact assessments and implementation plans relating to the business/product/function supported.
- Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk, and the line of business to create action plans that provide resolution and ensure policy adherence.
- Support develo

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