E-commerce Manager
3 weeks ago
**Position Summary**:The E-commerce Manager is responsible for overseeing the online retail operations, managing ecommerce platforms, developing, and implementing strategies to increase revenue and improve customer experience.
**Essential Duties**:
- Develop and implement e-commerce strategies to align with company goals.
- Collaborate with cross-functional teams, including marketing, sales, operations, product development, and customer service, to ensure alignment and constructive interaction across departments.
- Manage and optimize online sales channels, such as websites, social media, and online marketplaces.
- Manage and optimize all aspects of the ecommerce platforms including product listings, pricing, promotions, and content.
- Stay updated with industry trends, eCommerce platforms requirements, and digital marketing tools and techniques to drive innovation and continuous improvement.
- Manage relationships with service providers and technology partners to ensure the smooth operation of eCommerce channels and their related systems.
- Create and manage e-commerce budgets, including advertising and promotion spend.
- Analyze e-commerce data, establish and track metrics such as traffic, conversion rates, average order value, and customer acquisition costs, to identify opportunities for growth and improvement.
- Analyze customer data and behavior to identify trends and preferences.
- Provide eCommerce performance insights, regular reports and analysis to stakeholders, including making recommendations for continuous improvements.
- Work with Sales and Operations to enhance inventory replenishment process, maintain optimum inventory levels of key selling items, and coordinate exit strategies for low-performing inventory.
- Negotiate project priorities based on anticipated ROI, timeline, and cost involved.
**Qualifications**:
- Bachelor’s degree in marketing, business administration, or related field.
- Certifications in eCommerce or digital marketing are a plus.
- Proven experience in eCommerce management, online retail, or related roles, with a track record of driving sales and revenue growth.
- Strong analytical, data-driven skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Work experience with competitive pricing strategies within e-commerce marketplaces.
- Experience with PowerBI or other business intelligence systems is a plus.
- MS Office products proficiency.
- Must bring a process improvement and value creation mindset to the role.
- Excellent people skills, flexibility, and a willingness to work in team settings and learn new things.
- Tremendous work ethic, attention to detail, ability to work independently and within a team environment.
Pay: $56,015.94 - $70,460.06 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
**Experience**:
- Marketing: 1 year (preferred)
Work Location: In person
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