Account Associate

4 weeks ago

Vallejo, United States California Marketing Solutions Full time

California Marketing Solutions, a trusted business development firm, has been instrumental in the growth and implementation of new telecommunications options within the San Rafael region. As our largest client expands its products and services, we strive to connect the community with the most advanced technology available. Our team of Entry Level Account Associates and managers identify the areas in which they can help and provide solutions to prospective customers via service, sales, and product information.

We equip our Entry Level Account Associates with the comprehensive knowledge and resources necessary to succeed in their positions. This support is designed to assist our clients in making their innovations known and achieving their overall sales, outreach, and customer service goals, as well as ensuring our Entry Level Account Associate team can feel comfortable working together.

**Entry Level Account Associate Responsibilities**:

- Initiate and complete the sales and customer service process by communicating with consumers
- Utilize client-provided information, devices, and resources to provide proper and knowledgeable service to customers
- Discuss client offerings, promotions, and services with the consumer base to provide practical solutions to their current issues
- Meet with management and members of the Entry Level Account Associate team for training on required client operations, sales, and product knowledge
- Become familiar with telecommunications industry trends, competing firms and their offers, and new products to answer consumer questions and negotiate the best service solutions
- Achieve development goals by measuring and tracking sales metrics, consumer outreach, and market trends

**What We Look for in an Entry Level Account Associate**:

- Have 1-2 years of entry-level experience in customer service, sales, marketing, business, or communications
- Be ready to learn and implement entry-level business training in order to serve the client properly
- Build an understanding of the telecommunications field and continue to check on industry trends
- Ability to work with other Entry Level Account Associates and management team members to build and achieve client goals in sales, product visibility, and service metrics
- Desire to expand their knowledge and skills past the entry-level through training and proper guidance
- Have professional and friendly communication skills, both with customers and with team members within the office
- Be reliable in time management to ensure all sales, consumer outreach, and advancement goals are met within the expected time

Our team looks forward to welcoming a new Entry Level Account Associate with the drive to help others and succeed within the business

Pay: $45,000.00 - $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

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