Store Protection Specialist

2 weeks ago

Vallejo, United States dd's Discounts Full time

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers

The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy

Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership

Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage

Must embrace Company values and have a mentality to protect the Ross treasure

Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers

Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues

Removes clutter and ensures safe, clear egress to emergency exits

Developing Great Teams & Partnerships:
Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner

Treats all Customers and Associates with respect

Demonstrates courtesy, friendliness, and professionalism at all times

Recognizes Associates using Company recognition programs

May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc

Other duties as assigned to support Loss Prevention initiatives

Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior

Gathers theft indicators and uses internal or external intelligence to impact shortage trends

Effectively communicates to Store Leadership and Loss Prevention Leadership

Adheres to Company policy for external theft response

Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working

Increases Store awareness on effective processes to minimize operational shortage

Trains and educates Associates on shortage reduction initiatives

Observes and validates proper checkout procedures for Customers and Associates

Ensures Accountability & Execution

**Job Type**: Part-time

Pay: $16.50 - $18.50 per year

**Benefits**:

- Employee assistance program
- Employee discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- Loss Prevention Occupations: 1 year (preferred)

Work Location: In person

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