Dental Front Office

7 days ago


Mount Laurel, United States Rancocas Woods Family Dentistry Full time

Single-doctor family practice looking for a full-time, front desk receptionist to replace our current long-time receptionist who is retiring. We are a non-corporate, non-DMO office that has been serving the community for almost 40 years. We are looking for a friendly, outgoing person who is looking to be part of our ‘team’ for years to come. Our office hours are Mon/Wed, 9-6pm, and Tues/Thurs, 11-8pm, with one Sat morning a month.

Duties
- Greet and welcome patients as they arrive
- Answer phone calls and schedule appointments
- Confirm appointments (mostly done automatically)
- Manage patient records and information using Eaglesoft
- Verify insurance benefits and process claims
- Monitor outstanding insurance claims and any past due balances
- Collect fees, manage collections, and discuss financial arrangements with patients
- Comply with HIPAA regulations regarding patient privacy and confidentiality

**Skills**:

- Exceptional customer service skills, including a professional phone demeanor
- Strong communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks as necessary
- Knowledge of dental office procedures and terminology is a plus
- Minimum two years of experience in a dental office or in a similar setting is required

**Benefits**:

- 401(k)
- 401(k) 2% match
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Uniform allowance

Healthcare setting:

- Dental office

Schedule:

- 8 hour shift

Work Location: In person



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