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Front Desk Receptionist

3 months ago

Laurel, United States Neighbor Dental Full time

We are looking for a motivated and excited Receptionist to join our family dental practice. We have been treating patients in Laurel for over 31 years so we are looking for someone who will continue to treat our patients like family. As the first face our patients will greet when coming into the practice, we are looking for someone who has a pleasant personality and go above and beyond for our patients. You will coordinate front-desk activities, including answering phones, checking patients in and out and booking appointments. We are proud to see we have a great team that works together. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

**Responsibilities**
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Follow up with patients and book appointments

**Skills**
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
- Dental office experience is a plus

Administrative Duties:

- Scheduling
- Answering and routing phone calls
- Greeting visitors

Financial Duties:

- Processing payments
- Billing

Setting:

- Medical

Benefit Conditions:

- Waiting period may apply

COVID-19 Precaution(s):

- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

Ergonomic Workspace:

- Yes

This Job Is:

- Open to applicants who do not have a high school diploma/GED
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma

Pay: $18.00 - $22.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off

Healthcare setting:

- Dental office

Schedule:

- 10 hour shift
- 8 hour shift

Work Location: In person