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Host/hostess
3 days ago
We are looking for a friendly and organized individual to join our team as a Host/Hostess. In this role, you will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring they have an exceptional dining experience from the moment they arrive.
**Responsibilities**:
- Greet guests as they enter the establishment with a warm and welcoming demeanor.
- Manage the seating chart and coordinate seating arrangements to optimize the flow of guests and ensure efficient service.
- Answer phones and take reservations or provide information about wait times.
- Escort guests to their tables and present menus.
- Monitor the dining area to ensure that tables are cleaned and reset promptly.
- Communicate effectively with servers and kitchen staff to manage seating and accommodate special requests.
- Assist in managing the waitlist during peak times, providing accurate wait time estimates and keeping guests informed of their status.
- Handle guest inquiries, requests, and complaints professionally and promptly, escalating to management when necessary.
- Maintain cleanliness and organization of the host/hostess stand and lobby area.
- Assist with other duties as assigned by management.
**Job Types**: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 15 - 40 per week
**Benefits**:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- No weekends
- Rotating weekends
- Weekends as needed
- Weekends only
Ability to Relocate:
- Oak Lawn, IL 60453: Relocate before starting work (required)
Work Location: In person
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