Host/Hostess

2 weeks ago

Royal Oak, United States Redcoat Tavern Full time $15 - $20

Redcoat Tavern is an established, high volume, fast-paced restaurant in business since 1972

Job Details:

Day and evening shifts, full and part-time positions available.
Looking to hire immediately due to recently expanded hours and seating capacity.
Closed holidays.
Health, dental, and vision plans available.
Host staff must possess guest relations and organizational skills and be able to multi-task in a fast-paced environment.

Responsibilities:

Greeting guests as they enter and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations, and answering questions.
Knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.

Requirements:

High school diploma or equivalent preferred.
Ability to provide top-notch customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
Able to work in a busy restaurant environment.
Restaurant experience a plus.