Trip Support Specialist Ii

7 days ago

Webster, United States World Fuel Services Full time

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Position Summary:
Responsible for assisting in daily operations and tasks within flight operations. Under general direction, maximize international trip support service and customer relations with new and existing clients, providing superior customer service and communicating all of WFS Trip Support products and services to existing and new customers.

Key Responsibilities:

- Day-to-day operations requirements, such as but not limited to the following:

- Ground handling, operational permits, slots, Flight following, hotels, and transportation
- Customs services including customs arrangements, Canpass form preparation and submission and arrangement of Border Overflight Exemptions
- Loading and maintaining trips in the Falcon system
- Loading Trip Cost Estimates into the Falcon system
- Assisting with fuel quotes and/or arrangements after normal business hours
- Quality assurance for “owned” trips
- Must have a firm knowledge of WFS Trip Support products and services and be able to effectively market them to customers
- Assuring that all trips are current and updated in a timely manner based on the most recent customer communications
- Primary point of contact and an Account Executive for designated WFS Trip Support accounts
- Improving and enhancing the customer relationships for these designated WFS Trip Support accounts
- Assisting in establishing and providing an unmatched quality of service and communication to all customers
- Provides expert level of support and consultation to WFS Trip Support customers

Additional Responsibilities:

- Backup Flight Planner and/or Meteorologist, where applicable & qualified
- Backup to Supporting Services
- Monitors communications after normal business hours and on weekends upon implementation of the storefront operations
- Performs other duties as may be assigned by management
- Helps other employees to accomplish company goals
- Working Hours: as determined by the Sr Director Global Operations

Knowledge/Skills:

- Ability to act in situations with confidence, assertiveness, tact, and diplomacy
- Ability to deal resolutely with sensitive issues; methods and techniques used in persuasion and negotiation of conflicts and problems
- Ability to maintain a professional demeanor in stressful situations and negotiations
- Ability to partner with other departments and interact effectively with employees at all levels of the organization

Level 2
- _ Education:_ Bachelor’s degree, highly preferred
- _ Experience_: 2 - 5 years preferred in the aviation industry (Must have either the educational requirements or the equivalent work experience)
- _ Customer Service_: Proven customer service skills; customer retention and issue resolution
- _ Work Quality_: High degree of attention to detail is a requirement of the position.
- _ Industry Knowledge_: Positioning of product services in a global environment and competitors and vendors that serve those markets.

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

  • Trip Support Specialist Ii

    2 weeks ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Trip Support Specialists

    3 weeks ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Trip Support Specialist Iii

    2 weeks ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Trip Support Specialist III

    1 week ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Account Executive Ii

    7 days ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Account Executive II

    4 weeks ago

    Webster, United States World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Radiology Technician II Lead

    1 month ago

    Webster, United States HCA Full time

    Introduction Do you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Houston Healthcare Clear Lake, offers a total...

  • Radiology Technician II Lead

    4 weeks ago

    Webster, United States HCA Full time

    Introduction Do you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Houston Healthcare Clear Lake, offers a total...

  • Radiology Technician II Lead

    4 weeks ago

    Webster, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsHCA Houston Healthcare Clear Lake, offers a...

  • Radiology Technician II Lead

    1 month ago

    Webster, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsHCA Houston Healthcare Clear Lake, offers a...

  • Radiology Technician Ii Lead

    3 weeks ago

    Webster, United States HCA Houston Healthcare Clear Lake Full time

    **Introduction**: Do you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits**: HCA Houston Healthcare Clear Lake, offers a...

  • Pharmacy Technician Ii Prn

    2 weeks ago

    Webster, United States HCA Houston Healthcare Clear Lake Full time

    **Introduction**: Do you have the career opportunities as a(an) Pharmacy Technician II PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits**: HCA Houston Healthcare Clear Lake, offers a...

  • Radiology Technician II Lead

    1 day ago

    Webster, United States HCA Houston Healthcare Clear Lake Full time

    Description IntroductionDo you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHCA Houston Healthcare Clear Lake, offers a...

  • Radiology Technician II Lead

    4 weeks ago

    Webster, United States HCA Houston Healthcare Clear Lake Full time

    Description IntroductionDo you have the career opportunities as a(an) Radiology Technician II Lead you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHCA Houston Healthcare Clear Lake, offers a...

  • IT Support Specialist

    2 weeks ago

    Webster Springs, United States Snowshoe Mountain Careers Full time

    Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West VirginiaYear RoundWe are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment,...

  • IT Support Specialist

    1 week ago

    Webster Springs, United States Snowshoe Mountain Full time

    Please note, this position is located at Snowshoe Mountain Resort inSnowshoe, West VirginiaYear RoundWe are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment,...

  • Pharmacy Technician Ii Prn

    2 weeks ago

    Webster, United States HCA Houston Healthcare Clear Lake Full time

    Introduction:Do you have the career opportunities as a(an) Pharmacy Technician II PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nation's leading provider of healthcare services, HCA Healthcare.Benefits:HCA Houston Healthcare Clear Lake, offers a total rewards...

  • IT Support Specialist

    4 weeks ago

    Webster Springs, United States Snowshoe Mountain Full time

    Please note, this position is located at Snowshoe Mountain Resort inSnowshoe, West VirginiaYear RoundWe are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment,...

  • Billing Specialist II

    4 weeks ago

    Webster, United States Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.Billing Specialist Responsible for the day-to-day transactions with the Infinite Sustainable Solutions (ISS) Billing team which include processing vendor invoices,...

  • Billing Specialist II

    2 months ago

    Webster, United States Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.Billing Specialist Responsible for the day-to-day transactions with the Infinite Sustainable Solutions (ISS) Billing team which include processing vendor invoices,...