Service Administrator

**Job Summary**:
We are seeking a highly organized and detail-oriented Service Administrator to join our team. The Service Administrator will be responsible for providing administrative support to our service department, ensuring smooth operations and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively.

**Key Responsibilities**:

- Perform data entry and maintain accurate records of service requests, invoices, and customer information
- Coordinate service appointments and travel for technicians
- Communicate with customers to provide updates on service appointments and address any inquiries or concerns
- Assist with office management tasks such as filing, organizing documents, updating pricing in CRM
- Assist Project Manager in the coordination of project activities and ensure timely completion of tasks
- Assist with financial tasks such as invoicing, billing, and using QuickBooks software
- Support the service team by providing administrative assistance as needed

**Qualifications**:

- Previous experience in administrative support roles preferred
- Excellent multitasking skills and ability to prioritize tasks effectively
- Strong attention to detail and accuracy in data entry
- Proficiency in CRM software and Microsoft Office Suite
- Excellent communication skills, both written and verbal
- Ability to work independently and collaborate with team members
- Background and drug test
- Knowledge of QuickBooks software is a plus
- Ability to work independently and collaboratively in a team environment
- Experience in project coordination is desirable

**Benefits**:

- Competitive salary based on experience
- Opportunities for professional development and advancement
- Friendly and supportive work environment
- Health insurance and other benefits package available

Pay: $19.50 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Application Question(s):

- Are you eligible for a DCJS Certification?

Ability to Relocate:

- Powhatan, VA: Relocate before starting work (required)

Work Location: In person