Alternatives Investor Services Associate

3 weeks ago


Princeton, United States BlackRock Full time

Description

About this role

GAAPS Alternatives | Alternatives Investor Services Associate | Princeton

About BlackRock

Elevate your career by joining the world's largest asset manager Thrive in an environment that fosters positive relationships and recognizes outstanding performance We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Team Overview:
Your daily tasks will include:

- Coordinating client on-boarding, trade activity, fund launches, and data management with Transfer Agent.
- Assisting and handling the document review process ensuring efficient processes are instituted and implemented while maintaining a consistent focus on the client experience. Eliminating rework loops and adhering to department standards.
- Communicate onboarding status and progress to internal teams and escalate issues when necessary.
- Liaison with clients and 3rd parties, fielding inquiries, researching requests, and coordinating appropriate responses with all relevant partners.
- Leading and maintaining electronic and hard copy filing systems. Ensure data integrity by updating and maintaining client information across all systems.
- Coordinating cash flow management with clients and portfolio managers (e.g. subscriptions, redemptions, and product updates with clients / 3rd parties). Tracking and handling client cash flow activity within proprietary trading system.
- Transfer Agent oversight and quality control. Work with our 3rd parties to create transparency between BlackRock and vendors and ensure a positive client experience.
- Deliver a high-quality client experience to each client, ensuring that funds are launched in a timely manner, service requirements are met, and client satisfaction remains high.
- Guiding team members as needed in successful completion of Alternative Client Support processes, deliverables and or improvements.
- Find opportunities in processes or workflow to reduce operational risk and create scale.

You have:

- 3-5 years of experience in financial services or investment management, with exposure to financial securities, private placements, and limited offerings preferred.
- Basic understanding of Hedge Fund operations and structures.
- Proven track record in a client-facing role, demonstrating the ability to manage client inquiries and build strong relationships.
- Exceptional organizational skills with the ability to manage multiple tasks and priorities in a fast-paced, ever-changing environment.
- Excellent communication skills, both verbally and in writing at all levels.
- Attention to detail, ability to focus and follow through. Adaptable and resilient, with the ability to pivot quickly in response to changing business needs.
- Self-motivated, dedicated, and capable of working well with strong personalities.
- Proficient in Microsoft Office Suite, with advanced skills in Word and Excel.
- Solid understanding of business operations, financial principles, and legal frameworks relevant to the role.
- Demonstrated ability to work effectively both independently and as an integral member of a team.
- Strong analytical skills, with the ability to identify issues, analyze data, and develop solutions to complex problems

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial w



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