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Business Services Associate
4 weeks ago
Overview
The Business Services Associate will provide executive administrative support, streamlining processes, communication and activities across the business unit.
Responsibilities
* Partner with business leaders and their teams to understand business strategy, products, processes, and systems and to support the day-to-day operations of their department
* Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested
* Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc.) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
* Develop and maintain strong, credible relationships across business units and deliver business results
* Respond to changing situations and encourage and help others to do the same
* Manage conflicting priorities and be comfortable in a fast-paced environment
* Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
* Manage all operational detail and issues independently-take ownership for completion
* Prepare reports or replies to inquiries, selecting relevant information from a variety of sources
* Assist in moderately complex project coordination and support departmental initiatives
* Manage complicated business calendars in Outlook
* Maintain confidential records and files
* Assist with agendas, presentations, handouts, and other written materials for distribution at meetings
* Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc.)
* Manage complex travel schedules-both domestic and international. Complete expense reports following company guidelines
* Ethics & Compliance - Complete required SOPs in designated time frame
* Complete all requests in time frame allotted
* Mentor and develop Administrative Assistants, as required
* Performed other assigned tasks as needed
Qualifications
* Minimum of 3+ years of experience working in a fast-paced, Corporate environment
* Experience working in the pharmaceutical industry preferred
* Generally, supports VP(s) & Teams
* Proactive and solution minded. Able to make independent and high-quality decisions
* Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)
* Must be creative and innovative
* High level of proficiency with all Microsoft Office Suite applications; tech savvy, strong computer skills
* Exhibits outstanding customer service; keeps customer first
* Results and quality driven
* Dependable, dedicated; strong team player
* Demonstrates professional judgment and strong decision-making ability based on company policy and precedent; able to work with minimal supervision.
* Excellent interpersonal skills to manage interaction with all levels of internal staff and outside contacts
* Exceptional oral and written communications skill
* Ability to manage multiple projects and priorities, some project management experience required.
* Ability to track action items, metrics and timelines
* Capable of managing, coordinating and consolidating slide decks
* Highly organized, proactive, and motivated; ability to think strategically
* High energy; calm under pressure
* Flexible schedule and ability to work late hours if needed due to project demands
* 3 P's - Passion, Positivity, and Productivity
What We Offer:
Competitive pay & benefits
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide
Come Join Our Team
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