![Rebound Medical](https://media.trabajo.org/img/noimg.jpg)
Medical Office Administrative Assistant
5 days ago
Durable Medical Equipment Company in Danbury, CT is seeking a Medical Office Administrative Assistant.
- $18-20/hr based on experience
- Full-Time
- Gym Stipend
- 401-K
- Health Insurance
- PTO
**Company Overview**
Rebound Medical Systems is a leading provider of durable medical equipment (DME) solutions serving the healthcare needs of patients across 13 states and growing. With a focus on specialized products, exceptional customer service, and innovative solutions, we are committed to improving the outcomes and the lives of our patient customers.
**Duties Include**
- Enter new patient demographic information in the computer system.
- Check patient eligibility and benefits on-line and over the phone.
- Determine if equipment needs pre-certification and obtain pre-certification when needed.
- Communicate with internal sales reps and operation personnel on a regular basis regarding status of our equipment.
- Answer incoming phone calls and assists patients/insurance companies, directs calls to the appropriate party or takes messages.
- Make initial calls to patients explaining our product in-depth, its benefits, and the out of network benefit process.
- Contact the operations team to inform them when a patient is ready to be contacted to schedule a deployment of our equipment.
- Assist with other miscellaneous tasks as needed-copying, scanning, & data-entry.
**Position Requirements**
- 2+ years in customer service.
- Prior medical office experience preferred.
- Exceptional verbal and written communication skills.
- Ability to work at a fast pace with mínimal supervision.
- Team player and adaptability to change.
- Task prioritizing and strong attention to detail.
- Ability to remain calm and even tempered in stressful situations.
- Heavy phone contact experience with patients and insurance companies.
- Ability to perform repetitive tasks with a high degree of accuracy.
- Must be computer savvy and possess quick typing skills.
- Ability to maintain positive patient relationships.
Work Remotely: No
Pay: $18.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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