Retail Manager

2 weeks ago


North Providence, United States Wine & Spirits Retail Marketing, Inc. Full time

**Responsibilities**:
**Staff Management**
- Recruit, hire, train, and develop a high-performing team of sales associates and cashiers
- Create weekly staff schedules to ensure adequate coverage during operational hours, including nights and weekends
- Conduct performance reviews, provide feedback, and coach employees
- Foster a positive, motivating work environment aligned with company values

**Sales & Customer Service**
- Drive sales by creating effective merchandising displays and promotions
- Ensure outstanding customer service through continuous staff training
- Handle customer complaints and issues with professionalism and resolve
- Analyze sales data and trends to optimize product mix and inventory levels

**Operations & Compliance**
- Oversee daily store operations including opening/closing, cash management, inventory receiving
- Maintain organized backroom and stockroom areas to maximize efficiency
- Ensure compliance with all company policies, liquor laws, and regulations
- Implement loss prevention best practices to minimize theft and shrinkage

**Financial Management**
- Achieve sales, profitability, and other performance goals
- Manage payroll and labor costs within prescribed budgets
- Process daily cash deposits, reports, and other documentation
- Identify opportunities to control costs and improve profit margins

**Requirements**:

- 2+ years of retail management experience, preferably in wine/liquor/specialty foods
- Strong leadership, coaching, and people management abilities
- Excellent customer service, communication, and problem-solving skills
- Proficiency with inventory management and point-of-sale systems
- Ability to work a flexible schedule including nights, weekends, and holidays
- Knowledge of wine, beer, and spirits products is a plus
- High school diploma required, some college preferred

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- North Providence, RI 02904 (required)

Ability to Relocate:

- North Providence, RI 02904: Relocate before starting work (required)

Work Location: In person


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