Client Resources Coordinator Iii-housing for Health
3 weeks ago
**CLA**
Under the direction of the Housing for Health Program Manager, the Client Resources Coordinator Ill is responsible for providing individual case management to women and children experiencing homelessness utilizing a theoretical framework incorporating Trauma Informed Care (TIC), Motivation Interviewing (Ml), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides tools that reflect best practices to motivate the participants to achieve their goals in a non
- judgmental manner. The Case Manager will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all Participants. The Case Manager will document all Participant interactions and input that data into the Homeless Management Information System (HMIS) and CHAMP databases.
**Responsibilities**:
- Provide individual case management, referrals and supportive services to Participants using a "Whatever it Takes Approach" to housing.
- Maintain proper documentation and current case notes in computerized database systems ( HMIS & CHAMP).
- Provide crisis management services to support clients' housing retention, increase income and build community engagement.
- Responsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a person's rights, actual and/or suspected abuse
- Present client case reviews to the Housing for Health Program Manager on a weekly basis.
- Case Management caseload of 15-20 families and single adults
- Develop relationships with housing providers, property owners, and property managers.
**Qualifications**:
- Bachelor's degree required; Master's degree in a related field preferred.
- 1-2 years of related experience.
- One to two years of case management/client advocacy services with people who have been homeless and/or have a mental illness.
- One to two years of _ex_perience utilizing evidence based practices in a social services field.
- Valid California driver's license
- Ability to meet California minimum and Good Shepherds Center's insurance requirement
- Preferred Bilingual (English/Spanish)
- Sensitivity and appreciation of diverse client populations as a benchmark to effectively to promote community and independent living skills
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