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Customer Service Representative

4 months ago

Fort Wayne, United States Indiana Farm Bureau Insurance Full time

**Customer Service Representative - Fort Wayne South***
- Fort Wayne, Indiana**Req ID**: CUSTO004607**Category**: Marketing**Job Type**: Full-Time**Address**: 7217 Engle Rd, Fort Wayne, IN 46804SEND ME SIMILAR JOBS

**Description**

**Responsibilities**:
- Interact directly with our customers by providing product and service information.-
- Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.-
- Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.-
- Coordinate problem resolution with appropriate departments.-
- Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.-
- Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.**Requirements for Success**:
- High School diploma or GED equivalent.-
- Ability to obtain Property and Casualty insurance license within first 2 years.-
- Insurance and/or claims background helpful.-
- Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.-
- Requires an understanding of numerical concepts to perform mathematical transactions.-
- Strong attention to detail and accuracy.**IFBI Perks**:
- An organization that values work/life balance-
- Paid Vacation/Sick Leave-
- 401K w/ Match-
- Part-time with a Monday - Friday schedule-
- Collaborate in a team environment#FO

LI-BB1

**Qualifications**

**Education**

**Required**
- High School or better

Job Category: Marketing

**Job Type**: Full-Time

7217 Engle Rd

Fort Wayne, IN, USA, 46804

ReqID: CUSTO004607

**Description**

**Responsibilities**:
- Interact directly with our customers by providing product and service information.- Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.- Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.- Coordinate problem resolution with appropriate departments.- Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.- Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

**Requirements for Success**:
- High School diploma or GED equivalent.- Ability to obtain Property and Casualty insurance license within first 2 years.- Insurance and/or claims background helpful.- Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.- Requires an understanding of numerical concepts to perform mathematical transactions.- Strong attention to detail and accuracy.

**IFBI Perks**:
- An organization that values work/life balance- Paid Vacation/Sick Leave- 401K w/ Match- Part-time with a Monday - Friday schedule- Collaborate in a team environment

FO

LI-BB1

**Qualifications**

**Education**

**Required**
- High School or better

Job Category: Marketing

**Job Type**: Full-Time

7217 Engle Rd

Fort Wayne, IN, USA, 46804

ReqID: CUSTO004607