General Clerk

2 weeks ago


City of Hopewell VA, United States City of Hopewell, VA Full time

**Description**:
Performs cashier duties in collecting payments for various city and state taxes, fees, permits and licenses.

**Examples of Duties**:

- Provides excellent customer service to both external and internal customers.
- Receives/processes payments, over the counter or by mail, for all city taxes, fees, permits and other city-related accounts in our legacy system of Tyler Cashiering.
- Receives/processes payments, over the counter or by mail, for state income taxes, permits, business licenses and other city-related accounts in the new software system of MUNIS.
- Processes DMV Select transactions including receiving payments and distribution of vehicle plates and decals.
- Assists in processing batch payments and maintaining files for business and professional (BPOL) and ABC licenses.
- Assists in processing batch payments for excise taxes, including lodging, meals, and utility.
- Attends semi-annual Rabies Clinic to process/handle animal license payments
- Assists in billing for animal licenses as needed.
- Organizes and maintains various files including miscellaneous cash receipts, ride savers, cemetery plot payments, and other accounts receivable payments.
- Sets up payment plans for cemetery plots as needed.
- Assists in preparing, checking, and assembling tax bills prior to mailing.
- Acts as backup for sorting employee payroll checks.
- Distributes payroll checks as well as weekly departmental accounts payable checks.
- Receipts incoming mail and distributes mail without payments in absence of Deputy I.
- Collects payments to be mailed for sewer bills.
- Assists co-workers in researching accounts to provide information to department employees or taxpayers as needed.
- Performs other duties as assigned.

**Typical Qualifications**:

- Minimum Education and Experience:_
- High school diploma or GED and at least 6 months bookkeeping/accounting clerical experience.
- At least 12 months of continuous cashiering experience preferred
- Licenses and/or Certifications:_
- None
- Knowledge:_
- General knowledge of accounting terminology, methods and procedures
- General knowledge of automated cash receipting methods and procedures
- _
- Skills:_
- Basic math and analytical skills
- Attention to detail, customer service skills and computer skills
- _
- Abilities:_
- Ability to perform tasks with mínimal supervision
- Ability to enter and compute data with speed and accuracy

**Supplemental Information**:

- Work Environment:_
- Work is primarily performed in an indoor, climate-controlled, pleasant environment, but is exposed to temperamental changes (warehouses, covered loading docks, garages, etc.), extreme noise and/or irate customers.
- Essential Physical Activities:_
- Crouching, stooping, walking, lifting, grasping, hearing, seeing up close, kneeling, reaching, talking, standing, finger movement
- Typical weight handled: up to 25 lbs



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