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Part-time Customer Service Teller
3 months ago
_Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida._
**Our Value Statement**:We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
**Our Values**:
- _Customer First - _We earn the right to be our clients’ first choice.
- _Integrity_ _- _We hold ourselves to the highest standard to build trust.
- _Collaborative_ _- _We always win as a team.
- _Innovative_ _- _We find new methods to deliver change and advance technology to the industry.
- _Passionate_ _- _We are driven to be the best in class.
**Currency Exchange International is looking for a Part-Time Teller to join their team at the Westfield Century City in Los Angeles, California.**
Tellers are the face of our company and represent us in the community. It is important while working in our stores that you keep a positive and professional attitude at all times and that our customers receive the highest quality of assistance while visiting.
**Ideal Applicant**:We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services. People who want to join a progressive company that develops its people through challenges and promotions.
**Qualifications and Skills**:
- Ability to multi-task
- Basic computer knowledge
- Ability to follow procedures
- Problem solving capabilities
- Strong customer service skills
- Detail-oriented and organized
- Strong listening and verbal communication skills
- Ability to work with money transactions with high degree of accuracy
- Previous cash handling experience is a plus
**Our Competencies**:
- **Action Oriented**:Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and demonstrating continuous commitment.
- **Effective Communication**:Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.
- **Nimble Learning**: Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.
- **Optimizing Work Processes**: Employee knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- **Situational Adaptability**:Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
- **Functional/Technical Skills**: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
**Schedule**:
- Approximately 20-25 hours per week
- Availability needed: Weekends and weekday evenings
**Benefits**:
- Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
- 401K Plan - After 1 year of employment, CXI will match up to 4%
- Anniversary Gift Cards - CXI rewards employees that stay with the company by sending out a Gift Card on their annual anniversary
- Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
- Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
- Monthly Teller Incentive Program
**Job Type**: Part-time
Pay: $19.00 per hour
Expected hours: 20 - 25 per week
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- High school or equivalent (required)
**Experience**:
- Cash-Handling: 1 year (required)
- Customer Service: 1 year (required)
Work Location: In person
