Customer Retention Specialist

1 week ago


Tustin, United States SCL Equipment Finance Full time

Job Description: Customer Retention Specialist - Business Financing

Are you seeking a rewarding and long-term career in business finance? Join our reputable 30-year-old company, SCL, as a Customer Retention Specialist. In this role, you will play a crucial part in building and maintaining strong relationships with our valued clients. We will provide comprehensive training to equip you with the knowledge and skills needed to excel in this professional career.

**Responsibilities**:
Identify Opportunities: Proactively identify new business opportunities from within our client base. Understand their evolving needs and offer appropriate financing solutions.

Learn Equipment Financing Basics: Gain a deep understanding of equipment financing principles, including credit reports, funding processes, lease terms, and more. Our expert team will provide the necessary training to enhance your expertise.

Database Management: Maintain accurate and up-to-date records of clients and interactions in our database. Utilize lead generation tools to identify potential prospects.

Additional Responsibilities: Be open to taking on new tasks and responsibilities as assigned to support the growth and success of our business.

Job Requirements:

- A strong interest in business finance and a desire to build a long-term career in this field.
- Excellent communication skills, both over the phone and in written correspondence.
- Attention to detail and ability to manage and organize client data efficiently.
- Strong willingness to learn and adapt to the dynamic world of business financing.
- Full-time and part-time positions available.

Salary Range: $18.00 - $21.00 per hour

**Benefits**:
As part of our team, you will enjoy the following benefits:

- Comprehensive training in business financing and customer retention strategies.
- Opportunities for career growth and advancement within the company.
- A supportive and collaborative work environment.
- Flexible work hours for part-time positions.
- Additional benefits may be offered; details will be discussed during the interview.

**Job Type**: Part-time

Pay: $23.02 - $30.00 per hour

Expected hours: 22.00 per week

**Benefits**:

- Flexible schedule

Experience level:

- No experience needed
- Under 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- In-person
- Office

Work Location: In person



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