Housekeeping Coordinator

4 weeks ago

Santa Monica, United States FAIRMONT Full time

**Company Description**
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade - famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
- Pay Rate: $25 USD Gross hourly

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service. The Housekeeping Coordinator will work closely with other housekeeping staff to ensure that the hotel provides exceptional service to all guest.
- Manages all Room Attendant and House Attendant assignments on a daily basis.
- Organizes, prioritizes and routes housekeeping staff in order to have our product guest ready by our established check-in time.
- Answers all department phone calls following Forbes, Leading Quality Assurance (LQA), and Fairmont Hotels & Resorts telephone etiquette..
- Works closely with the room inspectors to update the hotel PMS system with the correct room status.
- Ensures constant follow up with the Front Desk to provide updates on room statuses and ensures all special request are completed.
- Communicates with heartist via radio to facilitate changes and modifications in work assignments and to fulfill guest needs.
- Ensures all daily reports are completed and ensures accuracy of the reports.
- Ensures all relevant information is passed on to either Housekeeping Department Leadership, or the appropriate individuals.
- Coordinates guest laundry delivery daily as needed.
- Ensuring the housekeeping office is clean and organized daily. Reports any supplies that are low to Housekeeping Department Leadership.

**Qualifications**
- A proven ability to manage multiple projects and deadlines; works well under pressure
- Previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable

**Additional Information**
All your information will be kept confidential according to EEO guidelines.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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