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Automotive Sales Bdc

2 months ago


Framingham, United States MetroWest Acura Full time

MetroWest is hiring an Internet Sales BDC representative to join our team

Responsibilities including, but not limited to:

- Manage all Inbound Phone &Internet inquiries in a timely manner and generate quality showroom traffic.
- Generate appointments by means of proactive outbound prospecting.
- Build strong customer relationships, maintain customer loyalty and positive reviews.
- Meet daily, weekly, monthly and quarterly goals set by management.
- Communicate effectively and work in close partnership with Management and Sales Consultants to provide qualified leads and detailed information on customer requirements.
- Contribute to overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll up your sleeves attitude to drive maximum results.
- Attend all dealership training/meetings to ensure strong growth and consistently high individual & team performance.
- Listen and be attentive to customer needs/priorities in order to provide appropriate suggestions and guidance.
- Research and stay current in consumer and industry trends.
- Stay up to date on BDC/Sales Best Practices and Product Knowledge.

Qualifications:

- Prior experience as a Sales BDC Representative, Call Center Representative, or similar position.
- Bi-Lingual (English / Spanish) is preferred.
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast-paced environment.
- Excellent communication, customer service and organizational skills
- All potential employees must pass a pre-employment background check and drug screen.

Pay: From $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus opportunities

Work Location: In person


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