Concierge Front Desk

5 days ago


Miami, United States Admiral Security Services Full time

Overview:
**FRONT DESK CONCIERGE**

As a Front Desk Concierge, you will be instrumental in creating a luxury environment and providing exceptional customer service.

**Responsibilities**:

- Greet guests in a friendly and courteous manner.
- Ensure customer needs are met by providing directions, suggestions for restaurants, and surrounding attractions.
- Coordinate special events or special projects as assigned.
- Provide information on the geographical area.
- Conduct all concierge services for the property in a professional manner at all times.
- Respect all residents’ privacy, information, perspective, priorities, times, and resources.
- Maintain a warm and friendly demeanor at all times.
- Communicate with residents and guests concerns to management promptly.
- Receive all lost and found items; keep a log of lost and found items.
- Maintain a log for all incoming and outgoing packages, call resident and maintain records of all packages.
- Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom.
- Prepare daily activity reports as required and submit to management.

Qualifications:
**GREAT PAY - HEALTH INSURANCE - LIFE INSURANCE - 401 (K) - VACATION PAY**

**Requirements**:

- Legally authorized to work in the United States
- At least 21 years of age or older
- Possess at least a high school diploma or equivalent (GED)
- Demonstrate a stable work history
- Pass an extensive background screening which includes, but is not limited to, criminal background checks, drug test, interviews
- Possess 1-3 years of concierge experience
- Speak and read English, clearly and fluently.

E/O/E/M/F/D/V


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