Software Quality Assurance Analyst

2 weeks ago

Peoria, United States Advanced Technology Services Full time

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

**Principal Duties/Responsibilities**:

- Performs software validations and ensures solutions are tested and issues are corrected.
- Isolates, replicates, and reports defects to confirm requirements achieve test objectives.
- Assists with designing and implementing sound quality and testing methodologies.
- Uses project system to manage tasks/issues affecting localized content, quality, and functionality.
- Traces test cases and results back to specific user stories/requirements/quality risks.
- Implements test processes on projects, writes test plans, procedures, and analyzes test results.
- Dedicates time to exploratory testing and represent the customer voice to development teams.
- Helps investigate the root cause of system issues and provides mitigation support.
- Assists with defining and tracking quality assurance metrics.

**Knowledge, Skills, Abilities (KSAs), & Competencies**:
**Essential KSAs**:

- Bachelor's degree in related field and two years of related experience or equivalent combination of education and experience.
- Knowledge of manual, automatic, and usability testing.
- Strong analytical, problem solving, communication, and interpersonal skills.
- Strong technical problem-solving skills and the ability to stay focused under pressure.
- Strong organizational and coordination skills - to succeed in a fast-paced environment.
- Experience collaborating across the organization - integrating with numerous teams.
- Experience with bug tracking and task management software.

**Desirable KSAs**:

- Familiarity with the Agile software development approach
- Knowledge of testing frameworks
- Producing Testing Documentation
- Application Testing, Mobile Testing, Smoke Testing, System Testing, etc.

**Competencies**:

- Customer Focus
- Communications
- Personal Discipline

**Physical Demands and Working Conditions**:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

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