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Clinical Associate Sales Representative

4 months ago

Orange, United States EDAP Technomed, Inc Full time

**ABOUT US**

***

We are looking for an individual who wants to work in a hyper-growth, disruptive medical device arena that is passionate about improving the lives of patients.
- Experience working in an operating room. Given the high stress nature of the operating room the ability to troubleshoot potential system errors is crucial
- Effective communication with the ability to communicate and network with various individuals, particularly hospital staff and surgeons
- Ability to develop trusting relationships with doctors and their staff
- The ability to adapt to different personalities and situations to navigate diverse environments
- Strong problem-solving and strategic thinking skills, as well as the ability to work well under pressure while maintaining professionalism
- Proficiency in Excel, PowerPoint, and Word
- Background/experience involving science, cancer, or biomedical engineering with demonstrated passion for helping patients
- Bachelor's degree from accredited reputable institution; 1-2 years of medical sales experience preferred

The primary purpose of the Clinical Associate Sales Representative is to focus on program development on clinical growth and/or adoption. They will provide technical and clinical support for the FocalOne HIFU Robotic System as well as the ExactVu Micro-Ultrasound. They will provide surgeon and staff training, in-service support, and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades. Must have the ability to manage very complex surgical procedures and sophisticated robotically assisted operations in the operating room. This requires a high level of management, attention to detail, and the ability to orchestrate multiple professionals all at once.

The Clinical Associate Sales Representative will also work to create competency, comfort, and expertise with all EDAP technologies among physicians and support staff. Works well in a team environment and can exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with various EDAP teams on system modifications or execution of any field-based requirements specific to the FocalOne Robotic System.

**MAJOR RESPONSIBILITIES**
- Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
- Works closely with the Applications Team, Regional Clinical Managers, Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
- Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
- Provides instruction to surgeons and participants in formal classroom and field settings.
- Troubleshoots product issues in the field and respond to staff and customer product issues.
- Supports the team to ensure presentations are consistent with FocalOne HIFU Robotics goals and objectives and in compliance with FocalOne HIFU indications for use.
- Provides customer feedback to Marketing on product design and customer utilization needs.
- Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
- Maintain trained status for, and comply with, all relevant aspects of the EDAP FocalOne HIFU Quality Management System to ensure product and support regulatory compliance.
- Assume additional responsibilities as assigned.

**QUALIFICATIONS**

**Position-Specific Skills**
- Ability to travel upwards to 75% (primarily domestic regional based)
- Solid knowledge in science and medical devices industry
- Outstanding communication skills (clear and concise in all forms of communications)
- Ability to function effectively across many departments
- Maintain strong attention to detail
- Ability to handle multiple assignments and effectively adapt or change priorities as needed
- Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
- Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution
- Excellent interpersonal and presentation skills with the ability to persuade in a credible and genuine fashion

**Leadership Skills Required**
- Team player who enjoys working collaboratively as part of a high-performance team
- Takes initiative to call out needed system changes, and shares recommendations to improve
- A strong internal and external customer focus and service orientation
- Authentic and approachable personality that can connect with a diverse range of people
- A motivated self-starter who can work well both independently and as part of a team
- A high sense of integrity, professiona