Theatre Operations Manager

4 weeks ago

Malibu, United States Pepperdine University Full time

Theatre Operations Manager will provide overall support in the operations of the facilities at the Lisa Smith Wengler Center for the Arts. This position provides support for operations at the Center for the Arts, enhancing the educational experience at the university for all students and providing a professional laboratory to train students in the arts.

**Duties**
- Supervise front of house at all major performances and assign student staff for all performances. Oversee box office, concessions, parking, and merchandising for each event. Hire and train student ushers and house managers.
- Manage off and on campus rental groups including responding to all inquiries, scheduling, confirming dates, preparing estimates, preparing contracts, and managing deposits. Maintain rental budgets.
- Maintain schedules for Smothers Theatre, Raitt Recital Hall, and Lindhurst Theatre. Respond to on campus and off campus requests for facility use.
- Secure hospitality for visiting artists including housing, transportation, catering, and security.
- Maintain facilities in coordination with other Pepperdine departments (Department of Facilities Services, Planning, Operations, and Construction, etc) including maintenance, security, and cleaning issues.
- Assist the Managing Director with day to day operations, including contracting, programming, fundraising, marketing, and development.
- Supervise Box Office and Patron Communications Manager to ensure all ticketing needs are met. Oversee financial processes for front of house. Maintain PCI compliance standards (Payment Card Industry compliance).
- Plan and oversee the Parkening International Guitar Competition, produced at Pepperdine approximately every four years.
- Other duties as assigned.
- Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**Skills and Qualifications**

Required: General theatre management experience. BA in Theatre. 2-5 years in arts management. Basic accounting and cash handling experience, house management experience, supervisory experience, understanding of ticketing in a theatrical environment. PC experience, google products (gmail, google cal, docs, drive), Microsoft Office.

Preferred: BFA or MFA in Theatre or equivalent. 5-10 years experience in arts management, preferably in a university setting. Extensive front of house and back of house knowledge and experience. 25Live, Kronos, and web based ticketing systems such as etix.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Exempt, 40 hour per week position.

Expected Pay Range: $66,560 - $68,000 per year

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.

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