Dental Front Desk Administrator

3 weeks ago


Santa Rosa, United States Designer Smiles Santa Rosa Full time

We are a boutique dental practice located in the heart of beautiful Wine Country, Santa Rosa. Our practice is known for its warm, family-like atmosphere, personalized patient care, and commitment to excellent service and high quality dentistry.

Job Overview:
We are seeking a reliable and friendly Front Desk Administrator to join our team. As a Front Desk Person, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. This is a vital role in our dental office, as you will be responsible for creating a positive first impression for our patients.

**Duties**:

- Greet and welcome patients in a warm and professional manner
- Register them, ensuring accurate and up-to-date information
- Answer phone calls and respond to patient inquiries promptly and courteously
- Assist patients with check-in and check-out procedures, including handling payments
- Maintain accurate patient records and handle clinical schedule efficiently.
- Treatment co-ordination and presentation based on insurance benefits.
- Perform administrative tasks such as data entry, filing, and office management

**Experience**:

- Previous experience in dental front desk admin and scheduling of at least one year is required.
- Familiarity with computererized systems.
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment

**Benefits**:

- Competitive pay based on experience
- Opportunities for career advancement within the organization with a path to become Office Manager.
- Training provided to enhance skills and knowledge, especially with the practice software.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Job Types**: Full-time, Part-time

Pay: $23.00 - $30.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Dental insurance
- Professional development assistance

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Dental front desk: 1 year (required)

Ability to Commute:

- Santa Rosa, CA 95409 (required)

Ability to Relocate:

- Santa Rosa, CA 95409: Relocate before starting work (required)

Work Location: In person


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