Frog, Experience Designer Lead

3 weeks ago

Chicago, United States Capgemini Full time

**Experience Design Lead**

Experience Designer Leads are responsible for the design of digitally enabled products and services. You will use your broad skillset across the service, interaction, and visual design domains to craft holistic design solutions, from early-stage idea generation through detailed design of product service features and user stories in a digital product.

As an Experience Designer, you produce high fidelity digital experiences, with guidance from more senior practitioners. You plan, prioritize, and deliver design tasks in collaboration with cross-functional teams to bring new ideas to life.

**Your fellow team members will rely on you to**:

- Embrace being a self-starter with high agency, diving deep into the entire product design lifecycle, from user research to detailed design
- Partner with other designers, product managers, and technology leads to drive alignment around user needs, and rally around lovable and feasible customer-first solutions
- Be able to zoom out to define holistic digital product and convergent experience concepts, in collaboration with cross-functional teams (e.g., Marketing, Strategy, Operations, etc.)
- Be curious and connect the “why” behind design decisions to the business’s goals
- Bring clarity to all through your design craft, especially when things feel ambiguous
- Thrive in a team that values open sharing of WIP and is committed to a culture of collective brainstorming
- Support a successful knowledge transfer of designs to the development team, co-writing component specifications with adherence to accessibility standards

**In this role, you will**:

- Understand goals, business requirements and constraints, market opportunities and user needs to help define opportunity areas and experience requirements
- Plan, conduct, and synthesize research, testing and prototyping with users and SMEs
- Design wireframes, screens, and prototypes to illustrate product behavior along defined use cases
- Map existing and future experiences, both front and backstage users who are involved, through journey maps, blueprints, and ecosystem maps
- Together with cross-disciplinary teams, create digital product experiences that push the bar for the current and future customer and user experience
- Help define new product/service value propositions and influence roadmaps
- Craft compelling narratives that bridge user aspirations with business objectives

**We want you to have**:

- 5+ years of professional experience in experience/interaction design (although you might have had a different job title, like “UX Designer”), and a robust practical and theoretical grounding in experience design through your studies or through your previous experience
- Ability to work onsite at company headquarters in Chicago three days per week
- Familiarity with articulating and incorporating accessibility standards and guidelines into design documents and specifications
- A passion for understanding customer and user needs, as well as experience working with UX researchers and conducting UX research
- Exemplary core design skills, demonstrated in your portfolio of recent work
- A love of learning new things and growing your skills by diving in head-first to the task at hand
- Excellent presentation skills, with a strong ability to clearly explain your work to others
- Experience collaborating in cross-functional teams
- A deep knowledge of and expertise using design and prototyping tools (such as Figma) and design language systems
- Affinity for frog’s values, and a passion for creating products that meet peoples’ functional and emotional needs
- Experience working in an agile product delivery environment

**Life at Capgemini**:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief

**About frog, apart of Capgemini Invent**:
**frog is a leading global creative consultancy, part of Capgemini Invent**

We challenge the status quo to craft and build transformative human experiences that win hearts and move markets.

Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.

**Disclaimer**:
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, g

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