General Manager

4 weeks ago

Orange County CA, United States GameDay Men's Health Fullerton Full time

**Opportunity**
- Amazing opportunity to get onboard with a very experienced and growth minded owner who will provide you with mentorship and coaching to take your career to the next level.
- The job description, responsibility and compensation and benefits will grow significantly over the next 2-5 years as this owner scales this new business venture. This will give you the opportunity to grow from a manager to an executive level leader holding full P&L responsibility over a multi-unit brand.
- Long term growth opportunities in a family office type environment that will absolutely value you and will compensate you accordingly.
- You will be given as much responsibility and growth as you can handle.
- Profit sharing opportunities.
- Ideal experience will come from those with experience in growing Med Spa, Cash Pay Medicine, Health and Wellness, Fitness and Franchise businesses from $0 to 2.5M in annual revenue.

**Qualifications**
- Ability to establish and maintain effective individual and team working relationships with Gameday Franchisor, practice employees, consumers.
- Ability to establish relationships with businesses in the community that will generate a consistent flow of new referral business opportunities for the clinics.
- Ability to establish clear, concise and measurable goals for teams and individuals and hold them accountable to meet or exceed those goals consistently.
- A true people leader that is able to hire, train, mentor and coach employees to deliver and grow in a high expectation environment.

**Responsibilities**
- Maintains an orderly, efficient and well-run office. Continually assess office operations and recommend changes in office workflow, policies and procedures, programs, products and services.
- Help drive business for the four pillars of GD. TRT, ED, Weight Loss and Vitamin Therapy.
- Staff recruitment, orientation, and training. Responsible for daily schedule of work assignments and operations. May need to cover other employees’ work responsibilities to ensure work is completed.
- Facilitate employee performance evaluations and responsible for performance management of team. Manage ongoing training for current staff as needed.
- Completes bi-weekly payroll entries and ensures personnel information is sent to Corporate Human Resource Department. Provides oversight of appropriate time use and monitors the need and frequency of overtime and float positions.
- Creates an environment of customer service and compassion that promotes exceptional patient experiences for all men at GD.
- Serve as liaison and primary point-of-contact by answering inquiries, providing information, and addressing concerns. Communicate regularly with providers and owner on office management items.
- Promote a welcoming and inclusive environment for both staff and patients.
- Drive practice alignment with Gameday Men’s Health corporate strategy and initiatives intended to improve operational success including, but not limited to, quality and financial success.
- Collaborate with the owner to promote effective relationships with patients, government agencies, vendors and departments.
- Support and comply with all Gameday Men’s Health corporate policies and procedures. Implement and communicate changes to company policies and procedures.
- Provide coaching support to all staff and serve as a role model in support of office and corporate initiatives.
- Coordinate with Revenue Cycle for management of accounts receivable, collections and billing issues. Oversee daily balancing, deposits, and timely invoice payment.
- Promote a culture of inclusion and belonging those values and embraces the contributions of all team members.
- Participate in professional development activities to keep current with trends and practices in health care. Attend community events that help drive men to GD.
- Maintain strictest confidentiality and ensures compliance with HIPAA, OSHA, CLIA and all labor laws.
- Perform other duties as assigned.

**Job Types**: Full-time, Part-time

Pay: From $66,000.00 per year

Expected hours: 24 - 40 per week

Healthcare setting:

- Clinic

Schedule:

- Monday to Friday
- Weekends as needed

Application Question(s):

- Do you have experience managing a direct to consumer service based business?
- Do you have experience managing a medical office?
- Do you have cash pay medicine experience?
- Do you have experience personally establishing B2B referral based business?
- Do you have experience personally selling services to consumers at shows, events and gatherings from a tent/table/booth?

Work Location: In person

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