Hardware Strategy

2 weeks ago

Austin, United States Texas Department of Transportation Full time

**Hardware Strategy & Lifecycle Branch Manager - Information Technology Division** **-** **(**2401764**)**

**Position Information**

The Texas Department of Transportation reserves the sole right to determine the level of position based on the applicant’s work experience, education, skill level, and all other appropriate factors, and based on business needs.

**Minimum Salary**: 88,191.00 **Maximum Salary**: 135,000.00

**Pay Basis**: Yearly **FLSA Status**: Exempt

**Work Locations**: Stassney Hq - Main 6230 East Stassney Lane Austin 78744

**Travel**: Yes, 10 % of the Time

**Shift**: Day Job **Shift Details**: 40 hours per week.

**Location Flexibility**: Onsite **Location Flexibility Details**: Hybrid; Telework 2-3 days a week

**Benefits and Perks**

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

- Low Turnover
- Retirement Pension
- Alternative Work Schedules
- Paid Leave/Holidays
- Health Premiums paid at 100% for full-time employees
- On the Job Training
- Tuition Assistance Program
- Comprehensive Wellness Program/Wellness Leave Incentives
- Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

**Position Description**

Performs advanced managerial work providing direction and guidance in strategic operations and planning. Responsible for daily oversight of end user services and operations, and oversight of support operations by external vendors. Work involves establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program
activities and/or business functions; and reviewing and approving budgets within the department. Reports to the Customer Relationship Management Section Director. Supervises the work of a team of professional employees. Works under mínimal supervision, with extensive latitude for the use of initiative and independent judgment.

**Essential Duties**:

- Develops and establishes goals and objectives consistent with the agency’s strategic plan.
- Develops policies, procedures, and guidelines; and monitors compliance. Plans, develops, and approves schedules,priorities, and standards for achieving goals; and directs evaluation activities.
- Represents the agency at business meetings, legislative sessions, conferences, and seminars or on boards, panels, and committees.
- Reviews and approves management, productivity, and financial reports and studies.
- Supervises professional and technical staff.
- Provides oversight of external vendors who are responsible for delivery of end user services.
- Responsible for oversight of service providers to assure service level agreements are being met.
- Develops and implements techniques for evaluating end user program activities and/or business functions within a department or division; and identifies need for changes.
- Oversees the procurement, deployment and retirement processes for hardware assets.
- Collaborates with cross-functional teams to assess hardware needs and recommend solutions.
- Oversees escalated support issues from Level 1 and Level 2 teams, ensuring timely resolution and customer satisfaction.
- Oversees and ensures exceptional levels of quality customer service and support.
- Supervises TxDOT employees by assigning duties; authorizing personnel actions; approving leave requests; conducting career conversations; and motivating team to accomplish established goals.
- Performs other job responsibilities as assigned.

**Minimum Qualifications**:
**Education**:

- Bachelor's Degree in a related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

**Experience**:

- 5 years of experience in Information Technology Management, Strategic Planning or related activities. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.
- Must have three (3) years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience.

**Licenses and Certifications**:

- Valid driver’s license. This position requires driving a state vehicle.

**Competencies**:

- Strategic planning concepts and methods
- Developing business cases, ROI analysis and acting as a sponsor for IT initiatives
- Program/project evaluation methods and techniques
- Portfolio, program and project planning, development and management
- Continuous improvement methods
- Methodologies and tools used in

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