Patient Account Representative
1 week ago
Overview:
**Clinic Name: Desert Hand and Physical Therapy**
**Position: Patient Account Representative**
**Location: Phoenix, Arizona**
**Employment Type: Full-Time**
**Experience: 1+ Years**
**Position Overview**:
An insurance biller and accounts receivables professional is responsible for processing insurance claims, verifying policy information, and ensuring accurate billing. They track payments, follow up on outstanding balances, and communicate with insurance companies and clients to resolve billing discrepancies. Additionally, they may handle accounts receivable, reconcile financial records, and generate reports for management. Strong attention to detail, knowledge of insurance procedures, and effective communication skills are essential for success in this role.
**Company Perks**:
- Competitive compensation
- Excellent benefits package including 401k
- Employee discount plans
- Employee Assistance Program (EAP)
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive
**Job Requirements**:
- Knowledge of working aging, researching unpaid claims and appeal submissions to insurance.
- The ability to answer all patient or telephone inquiries pertaining to claims billed with courtesy and thoroughness.
- Ability to perform billing functions via Electronic Medical Record (EMR), Raintree experience preferred, but not necessary.
- Excellent time management, organizational and communication skills. Ability to work independently and as a team player. Demonstrate ability to address difficult situations and resolve conflicts
- Experience with Medicare, Workers’ Compensation Insurance, Commercial and Medicaid insurances.
**Qualifications**:
- High school graduate or equivalent
- 1+ years of previous medical billing experience OR a graduate of Medical Billing School
- Excellent communication skills
- Proficient in Word and Excel
- Detail oriented
- Good time management skills
- Enjoys structure and organization
**About Desert Hand and Physical Therapy**:
Desert Hand Therapy opened its doors in 1997, with one therapist and an office manager, and a shared goal of providing their patients with the best and most qualified upper-extremity care in the Valley of the Sun. Today, Desert Hand and Physical Therapy has grown to 13 locations around the Valley. Although we have grown to meet the needs of a population that has exploded in size, our goals have remained the same. First and foremost, our priorities haven’t changed since day one: To provide skilled, talented, and quality care in a comfortable and caring environment, meeting the needs of our patients and their families. With Certified Hand Therapists (CHT) at each location and several licensed physical therapists, our team can provide expert individualized treatment to each patient experiencing trauma, illness, or injury.
Join our team and begin your new adventure with Desert Hand and Physical Therapy today
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