![Stone Mountain Volkswagen](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
1 week ago
**Company Benefits**
- Paid Vacation
- Generous Pay Plan
- Medical and Dental Benefits
- 401K
- Great professional work environment
**Responsibilities of a Service Advisor are but not limited to**:
- Greeting clients, scheduling service appointments and receiving vehicle information
- listening to requests of the service desired and clearly explaining information on the repair order
- referring the technician to the client and/or test-driving the vehicle to confirm source of service repairs
- estimating the cost and time needed to do the repair
- handling customer concerns and maintaining high guest satisfaction standards
- check on the progress of the vehicle during servicing and contacting the guest when technicians discover additional problems; getting guest approval to do additional work and explaining the work performed and the charges being billed*
**Job Requirements**
- Previous Sales Experience Preferred
- Strong communication skills, attention to detail and able to multi-task
- Exceptional Customer Service Skills
- General Knowledge of Vehicle Mechanical Operations
- Exceptional prior CSI scores*
- REYNOLDS EXPERIENCE IS A PLUS
**Work location**
- In person
We are an Equal Opportunity Employer (EOE). All applicants must be able to pass
pre-employment testing to include background checks, MVR, and drug test.
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