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Vendor Operations Specialist

1 month ago

Northfield, United States Medline Industries Inc Full time

**Primary Location** US-IL-Northfield

Provide operational support through timely and accurate processing of managed reports, surplus and workflows regarding distributed product on inbound and outbound orders.
- Investigate product held stock for damages, expired, licensing and recall issues. Act as a liaison between warehouses and vendors to allocate charges as necessary.
- Evaluate and make timely decisions regarding customer returns while being cognizant of thresholds and procedures to prevent surplus.
- Review and process daily reports including but not limited to corporate surplus file, customer returns and DED’s.
- Research customer requests for allocation and route product allocations by the specific vendors.
- Repot to sales on stock levels for customer exits by compiling and customizing data as necessary.
- Respond and action miscellaneous internal and external representative, customer and DSM service requests regarding stock levels. Coordinate vendor returns when necessary.

**PREFERRED QUALIFICATIONS**:
**Education**

High school diploma or equivalent.

**Relevant Work Experience**

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

**Additional**

Intermediate skill level in Microsoft Excel (ie: using SUM function, sort/filter, IF, VLOOKUP functions, Pivot tables).

Basic skill level in Microsoft Word (ie: formatting, inserting headers, outlines/bullets, page breaks, pictures and charts)

Intermediate skill level in Microsoft Outlook (ie: creating folders, categories, utilizing calendar, coordinating meetings)

**PREFERRED QUALIFICATIONS**:
**Education**

Bachelor’s degree.

**Additional**

Experience processing all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions.

Experience taking the steps to ensure the assignment/ project is accomplished within tight timeframes.

Experience building and maintaining relationships within and between teams.

Advanced skill level in Microsoft Excel (ie: using macros and advanced formulas).

Intermediate skill level in Microsoft Outlook (ie: creating folders, categories, utilizing calendar, coordinating meetings)

Basic skill level in enterprise software (SAP preferred).

D17

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