Quality Improvement Specialist
6 days ago
Position Information
**Posting Title**
- Quality Improvement Specialist**Job Requisition Number**
- AE503719**Position Number**
- 109351**Job Type**
- Full-Time**Division Name**
- Customer Account Management**Minimum Qualifications**
- Graduation from accredited four-year college or university with major coursework in a field related to the job, plustwo (2) years of related experience. Experience may substitute for education up to the maximum of four (4) years.
**Licenses or Certifications**:
None**Notes to Applicants**
- This position is within Austin Energy’s Business Performance Quality Improvement (CPI) division. Compliance, Performance and Improvement is an internal consulting team that collaborates with Austin Energy’s business units, functional organizations, and Quality Management System to continuously improve the value of services and information.-
- Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click **HERE** for more information.**Employment Application**:
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
**Work Schedule**:
- Work hours may include after hours, holidays, and weekends.
- Shifts may change according to departmental needs.
- Employee may be required to work additional hours outside of regular work schedule.
**Essential**:
- This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.**Pay Range**
- $26.26 - $31.45**Hours**
- Monday - Friday; 40 hours**Job Close Date**
- 07/05/2024**Type of Posting**
- External**Department**
- Austin Energy**Regular/Temporary**
- Regular**Grant Funded or Pooled Position**
- Not Applicable**Category**
- Professional**Location**
- 4815 Mueller Blvd (AE Headquarters)**Preferred Qualifications**
- Experience performing business process improvement, quality assurance, and/or quality control
- Experience working with organizations certified to ISO-9001 Quality Management Standards
- Experience implementing Kaizen, Lean Six Sigma, or other methodologies for process innovation
- Experience auditing processes and/or programs
- Experience managing projects
- Intermediate proficiency in MS Office Suite (including Word, Excel, PowerPoint, Access, Outlook)
- Are you currently certified as a Lean Six Sigma Yellow Belt, or higher, or have the ability to obtain within 6 months of employment
**Duties, Functions and Responsibilities**
**Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.**
- 1. Collects, analyzes, and oversees data entry on relevant quality performance indicators or measures.
- 2. Maintains a database in order to perform trend analysis and provides statistical reporting of trends, other quality reviews, and associated activities
- 3. Monitors and evaluates appropriateness of facility quality management plans and practices.
- 4. Designs, schedules and conducts quality reviews as appropriate to the facility or service; performs or coordinates chart and/or other medical record reviews and records and/or abstracts specific relevant data as appropriate.
- 5. Coordinates the development or various reports regarding performance of quality indicators or measures.
- 6. Participates in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality management needs of the facility or service.
- 7. Collaborates and consults with other associated facilities regarding current quality management issues and activities.
- 8. Provides quality and compliance assessments of third parties and recommends solutions
- 9. Reviews, analyzes and ensures compliance with all related local, state, and federal laws and guidelines
- 10. Prepares work papers, summaries, and reports
- 11. Provides guidance and recommendations to management in the development and completion of the performance based budget measures**Responsibilities**:
- Supervision and/or Leadership Exercised:
- None**Knowledge, Skills and Abilities**
**Must possess required know
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