IT Specialist

5 days ago


New Hyde Park, United States Midtown Comics, Inc. Full time

**Responsibilities**
- The IT Specialist will provide support to users in our in our New Hyde Park, Queens, and Manhattan locations for all IT hardware and software issues
- Identify the cause of hardware and software failures and provide fixes as needed
- The IT Specialist will Support a hosted VoIP system using primarily Cisco and Panasonic IP phones
- Installation of updates/patches for all third-party software, operating systems, and hardware devices
- Installation of network cables, operating systems, third-party software, printers, etc.
- Research and manage projects in a professional, organized, and efficient manner
- The IT Specialist will troubleshoot, repair, maintain, install and manage desktop, laptop, and mobile devices
- The IT Specialist will ensure all IT issues are addressed in a timely manner

**Requirements**:

- Minimum of 3 years of experience working with Windows 7, Windows 10, and various hardware platforms. Windows Server experience is a plus
- Full knowledge & proficiency with Microsoft Office 2007, 2010, 365
- Familiarity with mobile devices. (iOS, Android, Windows)
- Experience with networking equipment is a plus (firewalls, switches, access points)
- Must be able to keep an “on-call” schedule for evenings and weekends, along with the ability to travel to any of our Manhattan and Queens locations as needed
- Excellent communication skills, both verbal and written
- Strong analytical problem solving skills with an attention to detail
- Ability to lift heavy equipment

Salary will be based upon experience.

This is a Full-Time opportunity but Part-Time may be considered in the right situation.

Pay: $50,000.00 per year

**Benefits**:

- Employee discount
- Health insurance
- Paid time off
- Parental leave

Schedule:

- Monday to Friday

**Experience**:

- Microsoft Office: 3 years (required)
- Various Hardware Platforms: 3 years (required)
- Windows: 3 years (required)

Work Location: In person



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