Front Desk Agent

3 weeks ago


San Jose, United States La Quinta - San Jose Full time

**Front Desk Agent/Night Auditor**

**Major responsibilities include**:

- Greeting and registering the guest by providing exceptional guest service during their stay and settling the guest's reservations upon completion of their stay.
- Handle all arrivals, registrations, credit approvals, room assignments, and verifications of the number of nights and rates.
- Maintain and count cash turnover to ensure an accurate cash balance before turning it over to the upcoming shift.
- Assist with hotel reservations to maximize room revenue and occupancy.
- Establish and maintain professional relationships and communication with all hotel departments to ensure maximum cooperation, productivity, morale, and guest service.
- Answer guest questions regarding local areas and be able to give proper directions to these areas.
- Handle guest issues, complaints, and requests and pro-actively resolve them in a manner satisfactory to both the guest and the hotel.
- Actively participate in achieving a safe work environment.
- Perform other related duties as instructed by supervisors.

**Qualifications**:

- High school degree; college degree a plus.
- A minimum of 1 year of customer service* experience.
- Excellent communication and interpersonal skills.
- Proficient computer skills.
- Ability to multi-task and problem solve.
- Knowledge of the San Jose area and Silicon Valley.
- Ability to work a flexible schedule based on business needs.

**Physical Requirements**:

- Ability to stand for long periods (which may include an entire shift).

Pay: From $20.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed

Work setting:

- In-person

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 1 year (required)

Ability to Relocate:

- San Jose, CA 95112: Relocate before starting work (required)

Work Location: In person



  • San Jose, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Night Auditor, Front Desk, Agent, Auditor, Hospitality, Operations

  • Front Desk Agent

    5 days ago


    San Jose, United States Marriott Hotels & Resorts Full time

    Compensation: $19.00 per hour. Shashi Group, LLC is a hotel ownership, development, and management company with active properties in the San Francisco Bay Area and plans to further expand its geographic reach. At Shashi Group, were culture focused. Agent, Front Desk

  • Front Desk Agent

    2 weeks ago


    San Antonio, United States Aimbridge Hospitality Full time

    $12.00/ HR - Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering Front Desk, Agent, Hospitality, Operations, Hotel, Reservations


  • SAN ANTONIO, United States Omni Hotels & Resorts Full time

    Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a war Front Desk, Agent, Omni, Hotel

  • Front Desk Agent

    2 weeks ago


    San Diego, United States Omni Hotels & Resorts Full time

    To oversee and coordinate all night time front desk functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as d Front Desk, Agent, PBX Operator, Hotel

  • Front Desk Agent

    2 weeks ago


    San Antonio, United States Bluegreen Vacations - Bluegreen Corporation Full time

    Eilan Hotel & Spa, located in San Antonio, TX, is seeking a full-time or part-time Front Desk Associate. Apply today, hiring immediately! Compensation: Starting at $14 per hour Schedule: Full Time or Part Time Available; Evenings and Weekends Require Front Desk, Agent

  • Front Desk Agent

    4 weeks ago


    San Diego, United States Royal Inn of La Jolla Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist...

  • Front Desk Agent

    4 weeks ago


    San Diego, United States RAR Hotel Management Inc Full time

    Job DescriptionJob DescriptionWe are currently seeking a courteous and highly motivated Front Desk Agent to become a key member of our hotel team. As a Front Desk Agent at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. Part time 2-3 shifts per week. Must have Holiday...

  • Front Desk Agent>

    3 weeks ago


    San Francisco, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group - 8485 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...

  • Front Desk Agent

    5 days ago


    San Diego, United States Westgate Hotel Full time

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, i Front Desk, Agent, Communications, Hotel

  • Front Desk Agent

    1 week ago


    San Diego, United States IHG Full time

    **Your web browser (Chrome 88) is out of date.** **Front Desk Agent** **Hotel Brand:** InterContinental Hotels **Location:** United States, California, San Diego **Hotel:** InterContinental - San Diego (SANHB) **Job number:** R188746 **Share:** ****Your day to day**** This position will check-in/check-out hotel guests in a timely and professional manner;...

  • Front Desk Agent

    5 days ago


    San Diego, United States JC Resorts, LLC Full time

    Rancho Bernardo Inn is a highly awarded destination resort, proudly part of JC Resorts -- a proven leader in the management and operation of golf and resort properties since 1971. We are uniquely tucked in to the Rancho Bernardo Community with an 18- Front Desk, Agent, Hotel

  • Front Desk Agent

    5 days ago


    San Diego, United States Lodging Dynamics Hospitality Group, LLC Full time

    Location: Hilton Garden Inn and Homewood Suites San Diego Bayside About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Front Desk, Agent, Hospitality, Hotel

  • Front Desk Agent

    2 weeks ago


    San Antonio, United States Marriott Hotels & Resorts Full time

    Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquires regarding reservations, hotel information, directions, Front Desk, Agent, Reservations, Hotel


  • San Antonio, United States Aimbridge Hospitality Full time

    Work at historical The Gunter Hotel and let your creative vibes take you to the next level. Established in 1909, this hotel has been the side of wonderful opportunities including the historical recording of blues artist Robert Johnson. Many other art Hotel, Front Desk, Agent, Hospitality, Operations, Reservations

  • Front Desk Agent

    2 weeks ago


    San Francisco, United States White Swan Inn & Petite Auberge Hotels Full time

    Job descriptionWe are looking for a Guest Service Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    1 week ago


    San Diego, United States Best Western Hacienda Hotel Full time

    Job DescriptionJob DescriptionJob DescriptionPosition: FRONT DESK AGENT/ NIGHT AUDIT RELIEFBest Western Plus Hacienda Hotel seeks Experienced Front Desk Agent/Night Audit Relief to join our team immediately. Must have experience and a solid work history. Front Desk Agent is the face and heart of the guest's hotel experience. The agent is responsible for...


  • San Antonio, United States SOUTH TEXAS LODGING CORP Full time

    Job DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate guests, as well as identify areas of improvement to increase efficiency.Morning (6am-2pm) and Afternoon (2pm-10pm) shifts available.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest...

  • Front Desk Agent

    2 weeks ago


    San Diego, United States Inn at Sunset Cliffs Full time

    Job DescriptionJob Descriptioncompensation: $17.00employment type: Part-time/Full-TimeHiring two staff members ASAP, two  part time with flexible schedule, Front Desk agents. Come get employed on the ocean! The Inn at Sunset Cliffs needs to fill an opening for one Part-time Front Desk Position and one full time position, with potential entries into other...


  • San Marcos, United States Platinum Companies, Inc. Full time

    Welcome and acknowledge all guests in a professional manner in accordance with Company and Brand standards. Responsible for ensuring guest satisfaction and product quality standards are met via guest check in, check out, room reservations, changes an Front Desk, Agent, Reservations