Front Desk Agent
2 weeks ago
compensation: $17.00
employment type: Part-time/Full-Time
Hiring two staff members ASAP, two part time with flexible schedule, Front Desk agents. Come get employed on the ocean The Inn at Sunset Cliffs needs to fill an opening for one Part-time Front Desk Position and one full time position, with potential entries into other areas if the right applicant. This position's shift will be, 7am-3pm, 3pm-11pm shifts, weekdays, weekends. This will be a consistent schedule once trained. We like to work to have you on a set schedule. Work 24/32 hours per week. This is to be all year around. Must be computer literate and preferably have some hotel experience but we are willing to train the right person. Good social skills, and customer service skills (both in person and over the phone) are also requirements. All applicants must be OK with working alone at times, as well as work well in a team. Applicants must be able to lift 20-30 lbs at times.
We have a energetic amp'd, fun staff that enjoys working hard on our oceanfront property. All ages welcome to apply. All applicants are welcome. This position requires someone with a clean appearance and demeanor. Please respond via e-mail, attach RESUME if you want to be interviewed. All responses that do not include resumes will be deleted immediately. This position is for immediate hire and training will begin as soon as possible. Thank you for your interest in working for us. We look forward to hearing from you via e-mail or walk ins are welcome. This is not just a desk job, very active on certain days. Lots to do outside the desk. Great for college students, get your experience to better your resume No experience needed, we train you.
Front Desk Duties
-Check in/out guest
-Make reservations using our PMS (Must be computer literate)(easy stuff but serious)
-Light office work (fax, email, receive packages, etc)
-Light office cleaning ( wipe down desk, maintain organization, etc)
-Keep Lobby presentable
-Tour property occasionally
-Property walk-through often
-Troubleshoot hotel problems
-Handle guest request
-Handle VIP guest
-Work with little or no supervision
-Ensure property is safe and secure
-Enforce hotel rules and regulations
-Be a team player with regards to front desk and event coordination.
Job Requirements:
-Must have open availability through the week/weekends.
-No Experience necessary but will help.(we can train the right person)
-High school graduate at least
-Professional appearance please. This requirement is crucial. Do not apply if you cannot keep yourself clean and fresh.
-Excellent communication skills both written and verbal.
-Computer literate (Be able to learn our hotel management software, Google something, find directions, etc)
-Positive outlook on life
-Be able to lift 20 lbs. on occasion
-move frequently (bend, sit, stand, walk, lift, crouch, etc)
-work with little or no supervision
-Respond well to instructions
-Professional appearance/ Clean look
-Fast thinker, Need to be on your toes at all times
We protect our employees from COVID-19 and have several protocols and procedures to help prevent the spread. Limit guest contact, with protectors up in the offices and fresh air flowing through. Zero recycled air throughout the entire hotel. We are pro employee.
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