Case Manager

In the spirit of collaboration, excellence, and innovation, we at Linc housing are committed to building and preserving housing that is affordable, environmentally sustainable and a catalyst for community improvement. Our team works hard to address California?s homelessness crisis by building supportive housing and addressing the affordable housing needs of California?s diverse population.

We are proud of and inspired by our mission to build communities and strengthen neighborhoods for people underserved by the marketplace. Our feats could not have been achieved without the resilience and drive for excellence put forth by our team. If you are interested in joining a team of dedicated, caring, and talented individuals inspired to make change, you have found the right place.

**Position Title**: Intensive Case Management Program: Case Manager

**Property Focus**: Formerly Homeless individuals/Veterans and Families

**FLSA Status**: Non-exempt

Preferred Hiring Range: $66,560 to $70,554

Full Range: $66,560 to $81,137

Pay based on experience, skills, and internal equity.

**General Nature & Scope of Work**

The Case Manager position for Linc Housing will be part of the Intensive Case Management Services team that will work with formerly homeless individuals with chronic medical conditions and co-occurring disorders. This position will report directly to the Senior Case Manager of ICMS and is responsible for the coordination of services utilizing best practices such as motivational interviewing, harm reduction, critical time intervention and stages of change. The sole function of Linc Housing?s Intensive case management services program is to mitigate the risk of individuals losing their housing by enhancing their ability to problem solve, use effective coping skills and manage and self-coordinate own care. In addition, the Case Manager will work closely with families, including children as well as a variety of partners such as property management, housing locators, third party service providers, and other Linc staff.

**Illustrative Examples of Work/Essential Job Functions**
- Work closely with referring agencies such as the VA and local Housing Authorities
- Assist with paperwork required for lease up process.
- Work in collaborative and productive partnership with Linc staff, VA staff and property managers.
- Develop and maintain rapport with community; establish connections to mental health, substance abuse, employment, health, housing retention and other needed services.
- Provide strength-based case management and service coordination services designed to assist with reaching treatment plan goals.
- Manage and facilitate the community Collaborative.
- Formulate a plan of intervention acceptable for the resident; proactively facilitates adjustment in the care plan or services when necessary to promote enhanced outcomes.
- Learn and maintain knowledge of community agencies and procedures, along with any modifications to those procedures.
- Provide programs and support groups that promote good physical and mental health, positive social development, and strong academic performance for residents of all ages.
- Provide interventions and crisis management services as needed.
- Conduct individual, group, assessments support sessions and residential programs for all residents.
- Attend scheduled team meetings and trainings.
- Report abuses as mandated reporter.
- Attend appointments with clients, monthly and as needed.
- Maintain and submit time sheets, mileage logs, data reports, and other required documentation accurately and in a timely fashion.
- Provide coverage for programs which occur occasionally during evening and weekend hours.

**Knowledge, Skills & Abilities**

Knowledge of:

- Well-developed psychosocial assessment and intervention skills.
- Basic computer knowledge, MS Word and Excel required; PowerPoint preferred.
- Flexibility required regarding scheduling and prioritizing of tasks.
- Ability to utilize critical thinking skills and good judgment in decision-making situations, good organizational and record-keeping skills, ability to establish and carry out complex plans of care for key diagnoses, with HIPAA (Health Insurance Portability and Accountability Act) rules and guidelines.
- Implementation of housing first principles in provision of services with motivational interviewing, critical time intervention, harm reduction and trauma informed care strategies.
- Permanent Supportive Housing Models.

Skill Level:

- Superior writing and communication skills.
- Understanding of HMIS (Homeless Management Information System)
- Superior at completing intake, assessments, and service plans.
- Superior at maintaining documentation, including progress notes for every contact with individual.
- Experience with maintaining compliance with HIPPA policies and practices.
- Excellent at working with culturally diverse set of community-based organizations and residents.
- Excellent at implementing programs and