Warehouse Operations Specialist

1 week ago

Diamond Bar, United States Vertagear Full time

**Job Title: Warehouse and Operations Specialist**

**Summary**:
**Key Responsibilities**:

- Order Processing:_
- Accurately process sales orders received from customers and sales team members.
- Verify order details, including product specifications, quantities, and shipping instructions.
- Coordinate and schedule shipments via express shipping, truck loading, and will-call pickup.
- Utilize various systems and software to ensure accurate and efficient order processing.
- Shipping Coordination:_
- Work with logistics providers to arrange timely and cost-effective shipping.
- Ensure all shipping documentation is accurate and complies with company standards and regulatory requirements.
- Monitor shipment progress and address any issues or delays promptly.
- Collaboration and Communication:_
- Liaise with the sales team to understand order priorities and special customer requirements.
- Coordinate with the 3PL to ensure accurate picking, packing, and dispatch of orders.
- Communicate effectively with internal teams and external partners to resolve order and shipment issues.
- Warehouse and Inventory Management:_
- Assist in tracking inventory levels to ensure order fulfillment capabilities.
- Report any discrepancies in stock levels and collaborate on inventory adjustments.
- Invoice Generation:_
- Generate invoices for processed orders on a daily basis.
- Ensure all invoicing details are accurate and match the order and shipment records.
- Address any discrepancies or issues related to invoicing promptly.
- Documentation and Reporting:_
- Maintain accurate records of all sales orders and shipments.
- Prepare regular reports on order processing metrics, shipping performance, and inventory status.
- Assist in developing and improving operational procedures and documentation.
- Customer Service:_
- Provide excellent customer service to retailers, distributors, and wholesalers regarding order status and delivery information.
- Address and resolve customer inquiries and complaints related to order processing and shipping.

**Qualifications**:

- Education:_
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.
- Experience:_
- Minimum of 2-3 years of experience in order processing, logistics, or operations, preferably in a retail, distribution, or wholesale environment.
- Skills and Competencies:_
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Experience with ERP systems, Microsoft Office, OneDrive, and order processing-related software.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to work effectively both independently and as part of a team.
- Physical Requirements:_
- Able to lift up to 60 lbs.

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Flexible schedule
- Life insurance
- Paid time off
- Referral program

Experience level:

- 3 years

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Diamond Bar, CA (required)

Ability to Relocate:

- Diamond Bar, CA: Relocate before starting work (preferred)

Work Location: In person

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