Technician Apprentice

**Home Detail Services LLC Technician Apprentice Job Description**

**About the job**

3. Review the info below to ensure it is a good fit for what you are looking for

6. Get ready to rock your interview after we reach out to you to schedule a time slot. You will call us for your phone interview at the time we schedule to chat.

**About the business**

**Position purpose**

The Technician Apprentice functions as a representative of Home Detail Services LLC and is responsible for performing gutter cleaning, window cleaning, solar panel cleaning, and Christmas lighting.

**What is in it for you**
- Full-time or part-time work (more hours in Summer and Winter seasons)
- Flexible hours that will accommodate your other commitments
- A steady, living wage + lead commissions + performance bonuses + customer tips
- Advancement
- We want to grow people within our company and promote internally so you can continue to advance your career
- Local work
- Majority of our jobs are in Lincoln & Roseville
- Work outdoors
- Breaks
- One unpaid 30+ minute meal break before 5th hour if working 5+ hours
- Two unpaid 30+ minute meal breaks if working 10+ hours
- One paid 10 minute rest break if working 3.5-6 hours
- Two paid 10 minute rest breaks if working 6-10 hours
- Three paid 10 minute rest breaks if working 10-14 hours
- Receive a reference and a letter of recommendation upon request

**Compensation package**

The Technician Apprentice will start at $19/hour (more than living wage in Placer County) as an assistant to the Crew leader with a possibility to receive greater compensation based on performance. The compensation range for this role depends on if the Technician Apprentice works part time (as few as 4 hours per week) or full time (up to 40 hours per week) and may range from $3,952 to $39,520 per year accordingly. Based on work experience and performance, other aspects of the compensation package include:

- Performance bonuses
- Cash tips
- Get compensated for getting positive reviews from clients
- Lead commissions
- Education reimbursement bonus
- Sick time
- You will accrue 24 hours of sick time annually, provided up front
- SIMPLE IRA
- You have access to a company retirement plan with 3% matching through Vanguard

**Essential job functions**
- Clean gutters, clean windows, clean solar panels, and install & remove Christmas lights.
- Provide good customer service
- Identify challenges with the performance of the job, refer to training materials for solutions, and implement proper solutions
- Build positive relationships with customers and coworkers
- Ensure customer satisfaction by fielding questions, reviewing concerns, and resolving issues
- Recommend operations & system improvements
- Attend and participate in team meetings
- Perform other duties as assigned

**Essential physical functions**

The Technician Apprentice must be able to do the following physical tasks:

- Lifting and carrying up to 50 pounds
- Climbing and carrying a ladder
- Stand, walk, reach, balance, climb, stoop, kneel, crouch or crawl
- Vision abilities require driving, as well as close reading
- Work in a variety of weather conditions, besides snow, including both hot and wet conditions such as over 100 Fahrenheit heat in the Summer and rain in the Winter

**Essential mental functions**

The Technician Apprentice works in a busy environment with limited down time. The Technician Apprentice must be able to follow a set of procedures, sustain concentration while multitasking, and be detail-oriented. The Technician Apprentice may also need to have the ability to do math (equations, multiplying and dividing, spreadsheets, forecasting), interact with other people, and present to an audience.

**Knowledge, skills, and abilities**
- Basic reading and writing in English
- Excellent customer service and communication skills (listening, interpersonal, oral, and written)
- A high degree of professionalism, confidence and flexibility that allows the incumbent to work collaboratively and effectively with customers and their team
- Excellent interpersonal skills with the ability to work well in a team environment
- Ability to develop and maintain a good working relationship with members of the community
- High level of personal and professional integrity and ethics

**Characteristics of employees that thrive**
- Proactive
- Communicative
- Autonomous
- Willing to learn
- Wants to grow professionally
- Executes the duties that are their responsibility

We are an **equal opportunity employer**. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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