Dispatcher - Tuesday Thru Saturday

1 month ago

Salem, United States Harris Heating, Plumbing, Air & Electric Full time

**Harris Plumbing, Heating, Air, & Electrical** is a growing, full-service residential plumbing, heating, air and electrical company located in NJ, PA and DE. Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system. With thousands of positive online reviews, Harris has enjoyed double-digit growth for the past 5 years and continues to be engaged in exciting and aggressive growth plans. Our culture is built on working hard as a team, and when we win, we take time to celebrate and give back to the community.

See more opportunities here:
**DUTIES AND RESPONSIBILITIES**:

- Must possess a high energy, strong desire to achieve top results with a charismatic, positive "can-do" attitude over the phone and in person
- Proactively gain and maintain a full understanding of our portfolio of products and services
- Effectively summarize and relay information
- Achieve productivity standards and goals set by the company while maintaining high quality
- Work well independently within guidelines and complete work without requiring follow up
- Enthusiastically communicate opportunities that exist on appointments to encourage and motivate technicians, helping drive performance
- Manage a geographical territory, producing the best outcomes possible from appointments within the assigned territory
- Understand and communicate expectations, following and firmly executing processes even if challenged by a technician or peer
- Detail-oriented, closely monitoring and identifying incorrect work-orders, correcting mistakes and resolving with managers as necessary
- Must possess a can-do, fearless mentality, consistently alerting managers as processes or expectations fail to be met
- Dedication to providing superior customer service

Pay: Starting at $17.00/HR

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Dispatching: 2 years (preferred)

Work Location: In person

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