![Giant Bicycle](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Representative
2 weeks ago
**Job Summary**:
**Responsibilities**:
- Maintain and increase sales volume to assigned sales territories while meeting or exceeding sales quotas set by Giant’s management.
- Communicate daily with assigned Account Executives (AE) and provide information, assistance and support.
- Professionally and cheerfully answer inbound calls from both Giant’s customers and consumers.
- Work closely with both Credit and Warranty to ensure the utmost in Customer Service.
- Professionally and quickly resolve all customer issues regarding billing, credits, and shipping.
- Respond to all customer inquiries within 24 hours
- Develop and adhere to a planned call schedule. This schedule should be determined based on an account’s designation status and account buying cycles to be determined by the ISR and AE.
- Maintain up to date knowledge of Giant’s products and programs.
- Exhibit familiarity with the functions of Giant’s B2B and consumer websites.
- Participate in special sales contests.
- Represent Giant at trade shows and consumer events.
- Assist other departments as requested.
- Submit any special reports in a timely fashion.
**Job Qualifications**:
- Bachelor’s Degree highly recommended.
- Bicycle industry experience preferred.
- Strong sales skills are essential.
- Good oral and written communication skills.
- Highly organized with good time management skills.
- Has the ability to adapt to change and deal with ambiguity.
- Must be experienced with Microsoft Office.
Position is located at our corporate office in Newbury Park, CA. No remote work for this position.
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