Coordinator, Memberships

1 month ago

Houston, United States University of Houston-Downtown Full time

**This position is 100% on campus**

Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education

**JOB SUMMARY**

The Coordinator, Memberships and Outreach coordinates outreach and membership efforts for Sports and Fitness including the strategy, tracking, reporting, and outreach at UHD. The Coordinator is responsible for member recruitment, engagement and retention strategies, developing membership drives and campaigns, creating and leading outreach events and tracking/reporting memberships.

**DUTIES**
- Assists in implementing a variety of outreach programs and events at UHD and, at times, our satellite locations
- Collaborates on events/programs with departments across campus and Sports and Fitness program areas
- Collaborates with the Director and Associate Director to host and create Sports and Fitness camps
- Develops, implements, and leads Sports and Fitness member recruitment, engagement, and retention strategies
- Leads the peer health education program for holistic well-being to conduct outreach programs
- Tracks and reports membership numbers
- Coordinates with marketing to develop membership drives and campaigns to increase memberships
- Creates and implements special events, Fitness on the Go events (lunch & learns, stretch breaks, group fitness classes for departments/organizations), and promotional activities
- Supervises the university mascot EdUGator

**MARGINAL DUTIES**
- Performs all other duties as assigned

**SUPERVISORY RESPONSIBILITIES**

**Direct Reports**:

- Supervises student workers

**Delegation of Work**:

- Regularly assigns work to subordinate(s)

**Supervision Given**:

- Supervises the work of student employees

**KNOWLEDGE, SKILLS, AND ABILITIES**

**Knowledge**:

- Knowledge of the principles of customer service and the related trends, issues, and accepted practices

**Skills**:

- Good technical skills, including proficiency in MS Office
- Strong analytical and problem-solving skills
- Excellent customer service, interpersonal, and communication skills

**Abilities**:

- Ability to assign work and supervise others
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

**WORK LOCATION AND PHYSICAL DEMANDS**

**Primary Work Location**:

- Works in an office environment, lobby customer service island, or reception area

**Physical Demands**:

- The individual has discretion in relation to walking, standing, etc., and has mínimal exposure to physical risks

EEO/AA

**Qualifications**

**Required Education**:

- Bachelor's degree

**Required Experience**:

- Minimum of three (3) years of related job experience

**License/Certification**:

- None required

**PREFERRED QUALIFICATIONS**
- One (1) year of leadership/supervision experience
- Higher education experience

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